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Are prices VAT included?
We only charge VAT to private customers residing in Europe. For merchants and freelancers who have a VAT…
2 min
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Do you offer a backup service?
With all our shared hosting plans, semi-dedicated, reseller, CMS hosting and dedicated solutions we provide an automatic backup.…
2 min
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Do you offer a free SSL certificate?
Yes, we at SupportHost offer a free Let’s Encrypt SSL certificate on all our web hosting plans: shared…
1 min
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Do you provide a staging tool?
With all of our hosting plans we offer a free staging service. Creating a staging version of your…
1 min
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How long does it take to activate my hosting account?
Hosting activation times may vary depending on the type of product purchased. Once you have made your payment,…
2 min
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How to have a free domain with SupportHost
With all hosting plans SupportHost offers free domain for life. Just choose one of our plans from shared…
1 min
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How we transfer your website
When you order the transfer of your domain our system opens a ticket asking if you want to…
3 min
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Is There a Traffic Cap on Hosting Plans?
On SupportHost’s hosting plan pages, such as shared hosting or WordPress hosting, you will see a number of…
2 min
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Supported scripts on SupportHost
Most of the common scripts are compatible with our hosting services. We offer some hosting services with pre-installed…
3 min
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SupportHost Non-Profit Hosting Discount Overview
SupportHost offers a 40% discount on hosting services specifically for non-profit organizations, helping these groups establish and maintain…
2 min
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Web hosting Support channels: which are the best?
Many customers and prospective customers often ask us why SupportHost’s contact methods for technical support don’t include phone…
3 min
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Website migration: how to order
In this article, let’s explore how website migration is done on SupportHost. If you decide to change hosting,…
13 min
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Website transfer
If you decide to change hosting and move to SupportHost, we will take care of the website and…
5 min
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Where is SupportHost?
SupportHost is a distributed company that operates remotely, at different locations, with its registered office in Estonia. On…
1 min
Pre-Sale Info
Our hosting plans, from shared hosting to CMS hosting to cloud VPS and dedicated servers, include services such as SSL certificate, staging and automatic backups. With these tutorials, you can find out all the services included with our solutions.