The process of transferring the name of a domain
varies according to its extension. In all cases, you must ask your provider for the authorization code (also called auth-code or EPP code). This code is like a domain password and is intended to prevent someone else from transferring the domain without your permission. If you don’t have a website, you will need to order a new domain instead of a transfer.
The number of days required to transfer the domain varies according to its extension. For example, a .it domain or a .eu domain is transferred in about 24 hours, while for the other extensions, it takes 5 days. With some providers, the transfer process can be shortened by clicking on an appropriate link that is sent via email.
These transfer time give us the possibility to move the files of your website to the webspace of the new server. Until the domain transfer is completed, the domain will keep pointing to the old server. We will take care of transferring the website files and the MySQL database to your new account with us. This way, as soon as the domain transfer is finished, the customer will see their website running on our hosting. It allows us to guarantee that there will be no downtime during the domain transfer.
If your previous provider uses cPanel, we will use a specially designed tool for the transfer and create an exact copy of your account on our server. Conversely, if your provider does not use cPanel, a manual transfer will be required. That is, we will have to transfer the files and the database manually, then using a text editor, we will modify the configuration file of your CMS. With the manual transfer we only tranfer a single installation.