Free migration
Switch to SupportHost.
Zero Downtime.
We handle the entire migration: files, databases, emails and DNS. You don’t lift a finger. Plus, get 2 months of hosting on us.
No downtime
100% free service
Migration handled by our experts
Verified before going live
★
4.9/5 on TrustPilot · Complete migration in 24-48h
Request your free migration
Fill in the form to get more information.
We’ll get back to you within 24h. No commitment.
Safe connection
GDPR compliant
Response within 24h
4.9/5 — 1467 reviews
Since 2010
Green hosting
EU/US datacenters
ISO certified
Migration process
How it works
We’ve migrated thousands of websites. Here’s how switching to SupportHost works.
01
Choose your plan
Pick the hosting plan that fits your needs and complete your order.
02
Send us your access details
Fill in the form with your old provider’s login credentials and your domain authorization code.
03
We handle the whole migration
Files, databases, emails and DNS. We move everything seamlessly, keeping you in the loop.
04
You’re live!
We make sure everything works perfectly, then your site goes live on SupportHost.
Full migration
We migrate everything for you
No matter what panel you use: cPanel, Plesk, DirectAdmin or custom. If your provider uses cPanel, we create an exact replica. Otherwise, we migrate everything manually.
Website files
HTML, PHP, images and all media files
MySQL databases
Full database export and import
Email accounts
Mailboxes, settings and messages
Domain & DNS
Domain transfer and DNS configuration
SSL certificate
Free SSL installed and activated
CMS configuration
WordPress, Joomla or PrestaShop, all set up and ready!
24-48h
Average migration time
Your site stays online throughout the entire process. Your visitors won’t experience any issues or downtime.
0
Downtime
0€
Migration cost
100%
Verified
Why switch?
Your old hosting vs SupportHost
See what you get when you move to a provider that truly cares about your website.
feature | Typical hosting | SupportHost |
|---|---|---|
Server response | 500ms+ | < 200ms |
Support response | Hours or days | 27 min avg |
Support type | Chatbot / tier 1 | 100% experts (real people!) |
Backups | Weekly or paid | Daily, 30 days |
Renewal price | 2-4x higher | Same price |
SSL certificate | Paid add-on | Free, included |
Migration | DIY or paid | Free, handled by our team |
Hosting green | No | 100% Renewable energy |
Special offer
Plus, 2 months of free hosting
We’ve done everything we can to make switching to SupportHost as smooth as possible. And here’s the cherry on top.
*Order an annual plan or above. Let us know within 14 days that you’ve cancelled your old account. Not valid on dedicated plans and cannot be combined with other offers.
Free transfer
We take care of everything, at no extra cost.
No interruptions
We’ll move your site with zero downtime.
30-day guarantee
Not satisfied? Full refund, no questions asked.
Faster website
LiteSpeed and NVMe SSD drives for top performance from day one.
Reviews
Hear from those who’ve already switched
After trying our service, web designers and agencies moved all their clients’ sites to SupportHost. Find out why.
“For most of our clients, when they ask me for a reliable hosting with servers in Europe or in the US, SupportHost is definitely my first recommendation.”
GF
Gianpaolo Faccini
Entrepreneur
Transfer FAQs
Everything you need to know about our hosting services
How long does migration take?
Most migrations are completed within 24-48 hours. For cPanel accounts it’s often faster since we create an exact replica. Domain transfers may take longer depending on the extension (.it and .eu around 24 hours, others up to 5 days), but your site stays accessible throughout.
Will my site go offline during migration?
No. We guarantee zero downtime. While the domain transfers, your site keeps running on the old server as we set everything up on the new one. When the transfer is complete, your site is already live on SupportHost. The switch is completely seamless, we’ll keep you updated every step of the way.
How does migration work for ecommerce sites?
When migrating an eCommerce site, we need to prevent orders from being placed during the process. For this reason, ecommerce and other frequently updated sites will be put in maintenance mode during migration. We schedule this during low-traffic hours to minimize any impact.
Do I need to do anything during the migration?
To request your migration, just follow these steps:
1) Choose a hosting plan.
2) Fill in this form with your old provider’s login details and the domain authorization code (EPP/auth-code).
We handle everything else: file, database and email transfer, DNS setup and a final check before your site goes live.
What is the authorization code (EPP code)?
The auth code, EPP code or authorization code is a security code that acts as a password for your domain. You’ll need to request it from your current provider to authorize the transfer to SupportHost.
If you’re not sure how to get it, contact your provider or ask us, we’re happy to guide you through it.
What if my current hosting doesn’t use cPanel?
No problem. If your provider uses cPanel, we create an exact copy of your account. If it uses Plesk, DirectAdmin or any other panel, we perform a manual migration: we transfer files and databases by hand and update your CMS configuration.
Is the migration really free?
Yes, completely free. No hidden fees. You only pay for the hosting plan you choose. Migration is included at no extra charge, regardless of your current control panel or provider.
How do I get the 2 free months?
Order a hosting plan for one year or more, then let us know within 14 days that you’ve cancelled your old hosting account. We’ll add 2 free months to your subscription. The offer applies to all plans except dedicated services (cloud VPS and dedicated servers).
Ready to make the switch?
Request your free migration today. Let us handle the move and enjoy faster, more reliable hosting.
✓
Zero downtime
✓
100% free migration
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+2 months free
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30-day guarantee