Customized hosting
Given Magento 2.4 version requirements we use a custom software stack to give you maximum performance. Basically a custom hosting, depending on the plan you choose you will have a Magento 2.4 VPS cloud or a Magento 2.4 dedicated server.
Our Magento hosting is a dedicated service tailored for Magento 2.4 with a custom software stack and high performance, we could define it as a Magento 2.4 hosting.
The advantages of Litespeed
| Fully managed | |
|---|---|
| Access type | Control panel |
| Who it is suitable for? | Average user |
| Operating System | CentOS 7 |
| Managed Hardware and Network | |
| Upgrades/scalability | |
| 24/7 human intervention in case of failure | |
| 99.99% hardware uptime guaranteed | |
| 99.9% uptime guaranteed | |
| Security Updates | |
| CSF Firewall Configuration | |
| Free Support | |
| Supporto Proattivo | |
| Free transfer | |
| Redundant DNS Cluster | |
| Support using the control panel | |
| Server Hardening and Optimization | |
| Installation of additional software | |
| Ability to request specific configurations | |
| Disaster recovery procedures | |
| Restore from backup | |
| PHP recompilation |
On all our Magento hosting services we use a tool to scan files in real time, i.e. as soon as they are uploaded to the server. If one of these files contains malicious code, the file is quarantined or deleted in order to prevent problems to your ecommerce.
We also use antivirus software (Clam AntiVirus) to identify viruses on our server and scan both incoming and outgoing email attachments, to ensure a 100% secure service to our customers. We use this kind of protection on all our servers, from shared hosting to more expensive plans like Magento hosting.
Our Magento hosting is always fast and high-performance. We only use dedicated high-powered solutions for your ecommerce website. Among all available operating systems we use CentOS on our servers. Search engines consider speed as a factor for ranking, so it's important for your site to always be at top performance with a page loading time of less than 2 seconds.
Magento hosting is a dedicated solution (VPS cloud hosting or dedicated server) with Magento preinstalled. It is a server with a custom stack software tailored to Magento for optimal performance.
The package includes a daily backup service on an external dedicated server (100GB of space). That is to say, every day we create a copy of your website and save it on an external server, to have it available if any problems arise. We keep all backups within the last 30 days (or until the space on the backup server is full) to provide additional security for customers.
With our Magento hosting you will also have an SSL certificate issued by Let's Encrypt to guarantee secure browsing for your users. It should be noted that if you process credit cards on your site you may want to consider purchasing a paid SSL certificate.
If you purchase any of our Magento hosting plans (with annual payments or longer) we will transfer your website for free from your old provider to SupportHost. There will be no downtime during the transfer, and we will make sure that the orders you receive during the transfer are not lost.
Moving to SupportHost is easy and painless with Magento hosting.
As you may have guessed from our name, support is our core. We offer active support during the day and the night, with guaranteed answers (meaning you're entitled to a refund if we don't get back to you in time). We respond to 90% of tickets within 2 hours. Moreover, if you feel that your situation requires a phone contact, we will call you at the time that is most convenient for you.
If you don't know how to perform a certain action we will create a tutorial for you within 24 hours with our famous Tutorial on Demand service.
Since we sell a managed solution, everything related to the server is our responsibility, so you can focus on growing your ecommerce.
We have defined a set of proprietary rules that allow us to mitigate and block the most common bruteforce attacks on Magento.
What that means is that it's virtually impossible for an attacker to discover your password by repeatedly guessing. Your ecommerce and your customers' personal information are completely safe.
Since you keep all personal data on the database, Magento stores must be kept safe from attacks, so choose a reliable service.
Magento is one of the most complete open source software for ecommerce creation. You can create and manage your online store with maximum professionalism.
Our Magento hosting is a tailor-made solution for this software. Given Magento 2.4 requirements, a shared environment is no longer enough, that's why we created Magento hosting.
A dedicated solution tailored for your ecommerce, to give you the best, without compromises. Depending on the plan you choose, your site will be hosted on cloud hosting or on a dedicated server.
Absolutely, any respectable ecommerce site deserves only the best.
In our Magento hosting we use LiteSpeed + LiteMage to give you optimal performances. Performances are very important for ecommerce websites, since a slow site would make you lose conversions. That is why our service is optimized for Magento.
Yes, no problem. If you purchase a Magento hosting plan for a year or longer we will take care of your website transfer.
We will plan the migration of your ecommerce to the new server together to minimize downtime. Depending on the situation you may need to put your site in maintenance for a few hours, this is to avoid receiving orders during the migration process.
Obviously we will plan the operation together to minimize any disruption, and plan it at a time when there are normally no visitors on the site, for example at night.
With this solution we minimize your website’s downtime and avoid losing orders, which is very important when transferring an ecommerce site from one server to another.
Yes, you can have an SSL certificate from Let's Encrypt with our Magento hosting plans.
Our advice is to use an Extended Validation SSL certificate with a Green Bar for an ecommerce site, to give the maximum safety to your customers.
Our pricing policy is clear: we don’t increase the price at renewal like our competitors like to do, this goes for all our products, even dedicated solutions that host ecommerce plans.
Moreover, if you buy a hosting plan for one year (or longer) the domain will be included in the price. With SupportHost, the domain is always included in the price, even at renewal.
We do. We want your ecommerce business to be safe.
We perform daily backups of your account and if any problems occur we restore an automatic backup according to your instructions.
You have a disaster recovery solution at your disposal. Through a simple control panel you can restore a full backup or just some files to get your website back up and running.
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