Could your Drupal website grow?
With time, your website could become bigger, but there is no need to worry. When you choose SupportHost you choose a service that cares about their customers and about the customer’s growth. We have foreseen the possibility that our customers’ websites can grow that is why we allow upgrading to a bigger hosting plan with just a click and only paying the difference. You will not have any downtime, and your website will always be online during the upgrade. If you do not know which plan to choose you just need to contact us, we’ll help you make the right choice for your website.
On all the servers that host the web hosting services for Drupal we use ClamAV, an open source antivirus that we use to scan all the files to your account and to your emails, both incoming and outgoing.
Also, all the files are scanned at the moment they are uploaded to the server to check for Malware and malicious code. If malicious code is found the file is deleted or quarantined so that it can not be run by the server.
We do what we can and more to ensure our customers’ websites perform at their best, always. We only use top-notch hardware with SSD disks. You can also choose between different versions of PHP and we have OPcache and memcached available.
In order to avoid overloads our servers we limit the number of accounts per server, we will never have too many accounts on a single server. This way we are sure that our servers are always light and our customers’ websites will always be fast.
Moreover, each account is kept under constant control. If an account is attacked or suffers a traffic spike the server is not overloaded, so you don’t have to worry about what happens to other accounts on the same server.
As in shared hosting you can install any script in “one click”, but in the case of Drupal hosting you will find Drupal pre-installed.
Sometimes it happens that an account on a server gets hacked, and all other accounts on the same server suffer the same fate. This occurs because in a shared environment the attacker can spread his attack through the cron or the webserver.
Here at SupportHost, we use a custom chroot isolation technology that enables us to fully isolate all accounts, this way we prevent a hacker from attacking one site after another. With SupportHost you have the security of a dedicated server at the cost of shared hosting.
If you buy any of our hosting plans for Drupal, we take care of the transfer. For free!
All you have to do is to send us the access data to the old provider via ticket and we will take care of the rest. There will be no downtime during the transfer and no data loss.
Moving to a new provider has never been easier.
Our support staff is available 24 hours a day. Whatever your problem is, we will take care of it.
If you prefer, you can book a callback, and we will call you at the time that suits you best.
If there is an operation that you do not know how to perform, you can request a tutorial with our “Tutorial on Demand” service. We’ll write a custom tutorial for you and publish it within 24 hours.
We have set up proprietary rules on all servers to protect Drupal from the most common brute force attacks. This way we can block all attack to your Drupal installation before they can cause you problems.
We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.
To make it easier for you, we have decided to offer web hosting with Drupal pre-installed.
Our Drupal hosting is a shared hosting on which you’ll find Drupal pre-installed. During the order, we ask you for some data for the Drupal installation, and, a few minutes after the payment, you will receive the access data.
With our Drupal hosting, we include the transfer of your website for free. We know what it means to change hosting and we want to make your life as easy as possible.
All you have to do is to send us the access data to the old provider and we will take care of everything, without downtime.
The domain is included in the price forever, you don’t have to pay for it separately.
The renewal price does not change. We have a clear pricing policy and we don’t like to surprise our customers. Our prices have remained unchanged since 2010, although we have improved the service offered over time.
OPcache and Memcached are included on Drupal hosting plans.
If you need the most for your website, our advice is to purchase a semi-dedicated plan with LiteSpeed + LSCache for maximum performance.
Yes, like all professional hosting we offer the SSL certificate included in the price. This is the free SSL certificate issued by Let’s Encrypt which, in terms of security, has nothing to envy to a paid SSL certificate.
We give our customers the possibility to use different PHP versions, the following are avilable: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0
Besides this, you can edit the php.ini file to best configure your account according to your needs.
You can start with the Drupal 1 hosting plan and, as soon as your website grows, upgrade to a higher plan by paying only the difference.
You can switch from one plan to another by paying only the difference, if you downgrade to a cheaper plan we will credit the difference to your account.
It depends on the plan you buy. For example, if you buy a Drupal 2 hosting plan you have 10GB of space available. You can use the 10GB however you like. For example, you can decide to use most of the space for emails if your site takes up little space or vice versa.
If you reach the space limit you can delete files to free up some space or upgrade to a plan with more space.
Certainly. You can buy it with absolute confidence. You have 30 days to decide if the service we provide is right for you. If you are not 100% satisfied with the service, you can ask your money back.
If, on the other hand, you are not sure whether it is for you or not, you can take advantage of a 14 days free trial without any commitment, do your tests and then decide. If you are happy with the result, you can upgrade to a paid plan without losing your work.
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