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SupportHost's history

Our most important moments

Dec 2010
Supporthost Online
SupportHost was born

The first version of SupportHost is online. The first customers arrive.


2010
Dec
Aug 2011
First 1000 tickets

We solved the first 1000 support queries


2011
Aug
Sep 2011
First 100 clients
2011
Sep
Nov 2014
First Website Restyle
First website restyle
2014
Nov
Feb 2015
First 10.000 tickets

We solved the first 10.000 issues. Many more to come!


2015
Feb
Aug 2015
First 1000 clients
2015
Aug
Feb 2016
Second Website Supporthost
New SupportHost website

We changed our website graphics and started using WordPress to manage our website and blog.


2016
Feb
Apr 2019
Playahosting Acquisition
Playahosting acquisition

We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.


2019
Apr
May 2019
Supporthost Youtube Channel
Our YouTube channel was born

We launched our YouTube channel, with WordPress and web hosting tutorials.

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2019
May
Aug 2019
Last Graphics
New website graphics

Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.


2019
Aug
Apr 2020
Website rebuild

The website stays the same, but is rebuilt usign oxygen builder. This way we can better change the website code for SEO and improve performances.


2020
Apr
Oct 2020
KarmaHost merge

We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.


2020
Oct
Mar 2021
We moved to SupportHost.com

We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.


2021
Mar
Oct 2021
SupportHost OÜ incorporation

We moved to Estonia in order to make our clients' lives easier with the new GDPR regulations.


2021
Oct
Dec 2021
Welio Acquisition
Welio acquisition

We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.


2021
Dec
Jan 2022
New Supporthost Plans
New web hosting plans

We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.


2022
Jan
Apr 2022
Hualma Acquisition
Hualma acquisition

We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.


2022
Apr
May 2022
Restyle Supporthost
SupportHost restyling

We did a small restyle to our website, making the website more pleasant to use and see.


2022
May
Nov 2022
50.000 tickets

We have successfully addressed 50,000 support tickets to date. Our current operating capacity allows us to effectively resolve approximately 500 tickets per month.


2022
Nov
Apr 2023
300 Reviews On Trustpilot
300 TrustPilot reviews

We reached 300 TrustPilot reviews, with our clients rating our services as 'Excellent'.


2023
Apr
May 2023
Web4web Acquisition
web4web acquisition

We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.


2023
May
Jun 2023
Nic It Registrar
Nic.it accreditation

We are now accredited nic.it registrars. We had to pass a comprehensive exam and we created our own module, to further enhance the management of .it domain names.


2023
Jun
Aug 2023
Eur Id
EURid accreditation

We are now accredited with EURid, enabling us to serve as registrars for .eu domains. In addition, we have developed our own API module for efficient and synchronous management.


2023
Aug
Oct 2023
Acquisizione Webhosting It
WebHosting.it acquisition

WebHosting.it has been in the hosting field since 1998. We are proud to have acquired it. We are now starting to migrate their 2000 clients from their servers to ours.


2023
Oct
Jan 2024
500 Truspitlot Reviews Supporthost
500 TrustPilot reviews

We reached the milestone of 500 TrustPilot reviews, maintaining our score of 4.9 out of 5!


2024
Jan