The first version of SupportHost is online. The first customers arrive.
We solved the first 1000 support queries
We solved the first 10.000 issues. Many more to come!
We changed our website graphics and started using WordPress to manage our website and blog.
We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.
We launched our YouTube channel, with WordPress and web hosting tutorials.
Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.
The website stays the same, but is rebuilt usign oxygen builder. This way we can better change the website code for SEO and improve performances.
We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.
We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.
We moved to Estonia in order to make our clients' lives easier with the new GDPR regulations.
We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.
We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.
We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.
We did a small restyle to our website, making the website more pleasant to use and see.
We have successfully addressed 50,000 support tickets to date. Our current operating capacity allows us to effectively resolve approximately 500 tickets per month.
We reached 300 TrustPilot reviews, with our clients rating our services as 'Excellent'.
We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.
We are now accredited nic.it registrars. We had to pass a comprehensive exam and we created our own module, to further enhance the management of .it domain names.
We are now accredited with EURid, enabling us to serve as registrars for .eu domains. In addition, we have developed our own API module for efficient and synchronous management.
WebHosting.it has been in the hosting field since 1998. We are proud to have acquired it. We are now starting to migrate their 2000 clients from their servers to ours.