SupportHost’s history

The first version of SupportHost is online. The first customers arrive.

We solved the first 1000 support queries

We solved the first 10.000 issues. Many more to come!

We changed our website graphics and started using WordPress to manage our website and blog.

We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.

We launched our YouTube channel, with WordPress and web hosting tutorials.

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Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.

The website stays the same, but is rebuilt usign oxygen builder. This way we can better change the website code for SEO and improve performances.

We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.

We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.

We moved to Estonia in order to make our clients’ lives easier with the new GDPR regulations.

We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.

We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.

We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.

We did a small restyle to our website, making the website more pleasant to use and see.

We successfully solved 50.000 support tickets. We proceed at a 500 tickets/month pace.

We reached 300 TrustPilot reviews, our clients evaluate us as “Excellent”.

We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.