What if the chosen plan fits you tight?
No need to worry about it, we have the right solution for you! You can move from one plan to another simply by upgrading and paying only the difference between the two hosting accounts. If your website continues to grow and therefore is more and more popular you can upgrade to a bigger account without any problem, if you don’t know which one is right for you don’t hesitate to contact us! We have several solutions up to dedicated servers. The SupportHost team is at your complete disposal to find the plan that best suits your needs.
On all our Semidedicated hosting services we use ClamAV (Clam AntiVirus) to be able to identify malicious code and viruses on our servers. All emails are scanned to avoid the risk that our customers may receive viruses attached to them.
In addition, CXS (ConfigServer eXploit Scanner), a professional tool that scans all files in real time, is installed on the servers hosting our semidedicated accounts. That means they are scanned as they are uploaded to your SemiDedicated hosting account. CXS is able to delete or quarantine files that contain malicious code or that are commonly used to send spam, thus preventing them from running on the server.
It is of primary importance that our semidedicated hosting is always fast and efficient. For this reason we use high performance servers with AMD Ryzen 9 3900 12-Core CPU, 128 GB RAM and NVMe SSD disks. This is how we can say that your website will always be very fast.
We use Litespeed + LSCache (in addition to OPcache and memcached) to give you maximum performance. From our tests this configuration gives 20-30% better performance than apache.
Resource limits are also higher for semidedicated hosting, to allow you to host a very visited site without risking a block. We can provide higher limits for your website by limiting the number of accounts per server.
All our servers are configured so that each account is completely isolated from the others, thanks to our custom chroot isolation technology. This way if an account is insecure because it contains a vulnerable script and is attacked, the hacker won’t able to compromise other accounts on the server via the cron or the webserver like it would in a normal shared environment.
That’s why we are sure that our semidedicated hosting is one of the most secure solutions on the market.
Acquistando un piano annuale con il trasferimento del dominio hai diritto al trasferimento gratuito del tuo sito web. Giornalmente trasferiamo sui nostri server siti dei clienti che provengono da altri provider. Il processo di trasferimento sarà completamente trasparente, e non ci sarà alcun downtime del tuo sito web. Cambiare non è mai stato così facile e con il nostro servizio hosting semidedicato avrai a tua dispos
By purchasing an annual plan (or a longer time period) with the domain transfer you are entitled to a free transfer of your website. We transfer customer sites from other providers to our servers every day. The transfer process will be completely transparent, and there will be no downtime of your website. Changing hosting has never been so easy and with our semi-dedicated hosting service you will have incredible performance at your disposal.
You won’t have to do anything other than provide us your old provider’s access data.
With SupportHost you are never alone. We answer you at any time of the day or night and solve your problems. We guarantee a response within 8 hours, but we answer 90% of the tickets within an hour and in some cases within minutes. If you need help you can also book a call by sending us an email and we will call you when it is more convenient.
IWe set up a set of custom rules that recognize and mitigate the most common attacks. This way we are able to prevent an attacker from accessing the website and taking illegal actions. We have set several mod_security rules in order to block bruteforce, xmlrpc and similar attacks in order to protect your website in the best way. Malicious attackers will find themselves blocked by our firewall as soon as they try to hack your website. With our semi-dedicated hosting you can sleep soundly and worry-free.
We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.
With SupportHost the domain is always included in the price. Also the renewal.
We do not like bad surprises, and even less do we like to give them to our customers. That’s why we decided to offer clear prices and not to increase the price at renewal, contrary to what most providers do.
A Semidedicated hosting plan is the middle ground between shared hosting and a dedicated server or VPS cloud hosting. What everyone sells as “web hosting” is a shared hosting, i.e. a space on a server that is shared by several users. On the contrary in a dedicated solution the whole machine is yours, so you have more resources and higher costs.
A SemiDedicated plan is conceptually the same as a shared plan, with the difference that the maximum number of accounts on the server is limited. This way we can guarantee a higher number of resources for each account, this translated into maximum performances for your site. In fact it is a multi-domain hosting (or fractionable hosting) but with more resources, therefore able to support large levels of visits.
Who needs a semidedicated hosting?
You need a semidedicated hosting if you have a high traffic website that consumes a lot of resources. Or if you have several websites. Using multi-domain web space you can host several websites on the same hosting account.
We only charge VAT to private people in EU and Estonia businesses. If you have a VAT number or live outside of Europe all invoices will be VAT exempt.
All our servers are located in Germany. You can check all details of our data center, details of our servers and everything you need to know about us.
The location of the data center has no relevance for speed (as long as we stay in Europe). There are no differences between a site hosted in Italy and one hosted in another country in Europe. The difference is made by the quality of the hardware and the connectivity of the data center rather than its location.
This is a question that cannot be answered exactly, but we can give you an idea.
The number of monthly users is limited by two factors:
Let’s start with the simplest case. If you have a static HTML site your site will not consume resources (for dynamic PHP sites the server has to make calculations to generate the page code and this consumes resources like RAM, CPU, IO and Processes). It will consume traffic, however, if for example a page of this hypothetical website weighs 2MB and your plan has 20GB of monthly traffic you will receive 10000 page views in a month before reaching the limit.
You could of course reduce the weight of the images, activate gzip compression, and minify your code to reduce the weight of the web page and increase the number of page views per month.
What if I use a dynamic site instead?
Let’s see now another example, completely opposite. You are using WordPress. For various reasons you have decided that you want to use different plugins, and you find yourself with a lot of installed and indispensable plugins, maybe some not programmed at their best and that consume more resources than they should.
In this case the server will have to perform calculations every time a user visits your page to generate the HTML code. It is impossible to predict how many resources your website consumes, since each plugin is different and performs different calculations. One thing is certain, in this case it is more likely that with a peak of visits your site will exceed resources rather than monthly traffic.
Obviously you can overcome this problem (thus increasing the number of visits that the same plan can support in a given month or time) by minimizing the number of plugins, and optimizing the CMS to the maximum. For example, you could choose to use a cache plugin and optimize your database.
Basically you can’t predict the number of monthly visits, each site is different and has different needs. But what you can do is to take the plan with the lowest resources and monitor the consumption of resources through our control panel. You can upgrade to a higher plan in case you need it.
On our semidedicated hosting accounts we give you the possibility to modify PHP configurations in order to configure the hosting plan according to the needs of your websites. The main scripts are compatible, we have tried to make a list, but if you do not find what you want to use please contact us. We will check the requirements and inform you about their compatibility with our hosting service.
Among the main ones we list:
Joomla, WordPress, Drupal, Opencart, Prestashop, Magento, phpBB, SMF, MyBB, Moodle.
If you are not happy with the service we offer, you can have your money back within 30 days of purchase. No questions asked.
If you just want to try it, we offer a free 14-day trial on a subdomain (the purple box below the pricing table) and you can decide whether to upgrade to a paid plan or let it expire.
Different PHP versions are supported on our accounts, you can choose the version that best suits your needs through a simple graphical interface.
You can also configure the PHP options by editing the php.ini to your liking. For security or performance reasons, some options may be limited. Please contact our support for specific needs.
At the moment the following versions are available: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0.
All you have to do is to order the hosting plan that you think best suits your website, if you want you can contact us and we will be more than happy to help you with your choice.
Start the purchase process indicating that you want to transfer your domain, enter the auth-code (a migration code also called EPP-CODE or domain password you need to request to your current provider) and proceed with the payment.
During the activation the system will open a ticket asking you for your old provider’s access data (which you will have to provide us if you want us to take care of the transfer of your website for free). We will take care of everything else.
We use only top of the range servers with 128GB RAM, SSD and LiteSpeed + LSCache disks to guarantee our customers the maximum performance.
However, the speed of a website does not depend only on the server, it mostly depends on how the website has been created and optimized.
If you optimize WordPress at its best you can achieve loading speeds of 600ms, and have average loading times of 1.2 seconds. A newly installed WordPress website on semidedicated hosting with basic theme loads in 0.7 seconds.
The location of the datacenter has no relevance for speed (as long as we stay in Europe). There are no differences between a site hosted in Italy and one hosted in another country in Europe. The difference is made by the quality of the hardware and the connectivity of the datacenter rather than its location.
We always maintain a good reputation for our IPs by blocking sites that do not comply with our terms of service and rules of good conduct. Such as those who maintain pirated material or host pornographic sites on our servers.
We make sure that the reputation of our IPs is always excellent.
In addition, the speed of our servers is viewed favorably by Google, which gives relevance to the speed of the website when deciding who to rank and who not in the SERP (search engine result pages).
You can move from one plan to another at any time, paying only the difference and without any disservice. And if you move to a cheaper plan we will credit the difference as user credit, that will be used automatically to settle future invoices.
Keep in mind that it is not possible to move from a semidedicated plan to a shared plan. In this case you will need to create a new order, we will take care of the migration but no credit will be recognized.
With all Semidedicated hosting plans we provide a daily backup for 30 days. That means that every day the system makes a copy of your account on an external server. We keep the last 30 backups of your website. This way you are always safe, because you can choose between 30 different backups to restore your website to a previous version in case of an issue.
Directly from cPanel you can check the available backups and decide which one to restore. Just follow our step by step tutorials. If you want us to take care of the restore, it costs 20€.
Of course! The server generates an SSL certificate issued by Let’s Encrypt automatically when the domain points to the server.
The SSL certificate is generated not only for the main domain but also for addon domains and subdomains.
Our pricing policy does not foresee any increase. Prices have remained unchanged since 2010, we have no plans to increase them.
Since 2010 we have improved the quality of service (for example by giving more space and more resources) while keeping prices unchanged.
Unlike the competition with us the price remains locked.
We do not set any space limits for email. The limit is given by the disk space of the plan you choose. This space is used for emails, website files and the database.
If you reach the threshold of available space for your account you will need to delete files or move to a bigger plan.
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