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SupportHost

Professional semidedicated hosting

High performance multi-domain hosting account for big websites
1 Month
6 Months
1 Year
2 Years
3 Years
Semidedicated 1
17.50
Monthly
85
Semi-Annually
150
Annually
270
Biennially
382.50
Triennially
60 GB disk space SSD
Unlimited monthly bandwidt
100.000 visits
Multiple datacenters
Cpanel LogoLitespeed Logo
Unlimited addon domains
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
4GB di RAM
4 CPU
40MB/s IO
35 Processes
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Semidedicated 3
45.83
Monthly
255
Semi-Annually
490
Annually
882
Biennially
1249.50
Triennially
150 GB disk space SSD
Unlimited monthly bandwidt
400.000 visits
Multiple datacenters
Cpanel LogoLitespeed Logo
Unlimited addon domains
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
8GB di RAM
8 CPU
60MB/s IO
60 Processes
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Semidedicated 4
70.83
Monthly
405
Semi-Annually
790
Annually
1422
Biennially
2014.50
Triennially
200 GB disk space SSD
Unlimited monthly bandwidt
600.000 visits
Multiple datacenters
Cpanel LogoLitespeed Logo
Unlimited addon domains
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
16GB di RAM
10 CPU
100MB/s IO
80 Processes
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Try it for free, you'll decide to move to SupportHost!
Try our free trial hosting service for 14 days without commitment. Perform all the tests you need and if it's the right service for your need you can have a fresh start on a paid plan!
Free Trial

What if the chosen plan fits you tight?

No need to worry about it, we have the right solution for you! You can move from one plan to another simply by upgrading and paying only the difference between the two hosting accounts. If your website continues to grow and therefore is more and more popular you can upgrade to a bigger account without any problem, if you don’t know which one is right for you don’t hesitate to contact us! We have several solutions up to dedicated servers. The SupportHost team is at your complete disposal to find the plan that best suits your needs.
Patrick
Webmaster
I have been a customer of SupportHost.it for over two years. I have always found an answer, in a very short time. Their support, sometimes within half an hour, sometimes even in the middle of the night, goes far beyond what they are required to provide as a service. Always available, always attentive, always courteous.
Marco
Webdesigner
My two blogs were on SiteGround and with great pleasure I can see that SupportHost is superior both in terms of support efficiency and customer focus, and in terms of speed is equal to SiteGround with the dedicated Geek and Ip plan (now on Hosting WordPress 2). I hope your service doesn't change over time!
Angela
Blogger
When I had to put the site online I found some difficulties and the support of Supporthost was timely and effective, a true five-star service. It is in those occasions that the service really makes the difference and I have never found a better service!

Semidedicated hosting features

Antivirus and antimalware

On all our Semidedicated hosting services we use ClamAV (Clam AntiVirus) to be able to identify malicious code and viruses on our servers. All emails are scanned to avoid the risk that our customers may receive viruses attached to them.

In addition, CXS (ConfigServer eXploit Scanner), a professional tool that scans all files in real time, is installed on the servers hosting our semidedicated accounts. That means they are scanned as they are uploaded to your SemiDedicated hosting account. CXS is able to delete or quarantine files that contain malicious code or that are commonly used to send spam, thus preventing them from running on the server.

Top performances

It is of primary importance that our semidedicated hosting is always fast and efficient. For this reason we use high performance servers with AMD Ryzen 9 3900 12-Core CPU, 128 GB RAM and NVMe SSD disks. This is how we can say that your website will always be very fast.

We use Litespeed + LSCache (in addition to OPcache and memcached) to give you maximum performance. From our tests this configuration gives 20-30% better performance than apache.

Resource limits are also higher for semidedicated hosting, to allow you to host a very visited site without risking a block. We can provide higher limits for your website by limiting the number of accounts per server.

Semidedicated hosting and security

All our servers are configured so that each account is completely isolated from the others, thanks to our custom chroot isolation technology. This way if an account is insecure because it contains a vulnerable script and is attacked, the hacker won’t able to compromise other accounts on the server via the cron or the webserver like it would in a normal shared environment.

That’s why we are sure that our semidedicated hosting is one of the most secure solutions on the market.

Free transfer

By purchasing an annual plan (or a longer time period) with the domain transfer you are entitled to a free transfer of your website. We transfer customer sites from other providers to our servers every day. The transfer process will be completely transparent, and there will be no downtime of your website. Changing hosting has never been so easy and with our semi-dedicated hosting service you will have incredible performance at your disposal.

You won’t have to do anything other than provide us your old provider’s access data.

24/7 resolutive support

With SupportHost you are never alone. We answer you at any time of the day or night and solve your problems. We guarantee a response within 8 hours, but we answer 90% of the tickets within an hour and in some cases within minutes. If you need help you can also book a call by sending us an email and we will call you when it is more convenient.

Advanced anti bruteforce system

We set up a set of custom rules that recognize and mitigate the most common attacks. This way we are able to prevent an attacker from accessing the website and taking illegal actions. We have set several mod_security rules in order to block bruteforce, xmlrpc and similar attacks in order to protect your website in the best way. Malicious attackers will find themselves blocked by our firewall as soon as they try to hack your website. With our semi-dedicated hosting you can sleep soundly and worry-free.

Professional tools with your semidedicated hosting

Our semi-dedicated hosting include. andautomatica backup included in price. Every day, we make a backup of the entire account and keep the last 30 copies. Through cPanel you can restore a copy on your own or download one of the previous backups.

Our hosting service is designed for everyone's needs, which is why we have included professional tools in all plans. Thanks to Softaculous you can install all the scripts you want in one click. In addition, all our plans include SSH access, WP-CLI to use WordPress from the command line, and site staging.

Want to have a dedicated IP address? Just add it as an additional service when ordering.

SupportHost is GDPR ready

We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.

Data in Europe

We process your personal data in Europe, all staff are resident in Europe

Confidentiality

Your data is stored in our systems and only you have control over your data

We respect your rights

You can exercise your rights under the GDPR at any time

ISO 27001

The data centers we rely on are ISO 27001 certified

Security measures

We have a number of security measures in place to protect your personal data

Transparent data processing

We only use your information to provide you with a service, as outlined in our policy

SSL certificate

If you want to protect your data on the website the SSL certificate is essential

Always up to date

To keep all data secure we keep all systems always up to date

Malware detection

We keep all systems continuously under control

Daily backup

We perform daily backups to ensure data availability and eliminate the possibility of accidental loss

Antivirus, antispam, firewall

We reduce the risk of vulnerability for viruses and malware sent via email

We don't sell personal data

We do not give or sell your personal data to third parties

Frequently asked questions

What is the price of the domain at renewal?

With SupportHost the domain is always included in the price. Also the renewal.

We do not like bad surprises, and even less do we like to give them to our customers. That’s why we decided to offer clear prices and not to increase the price at renewal, contrary to what most providers do.

What does Semidedicated means?

A Semidedicated hosting plan is the middle ground between shared hosting and a dedicated server or VPS cloud hosting. What everyone sells as “web hosting” is a shared hosting, i.e. a space on a server that is shared by several users. On the contrary in a dedicated solution the whole machine is yours, so you have more resources and higher costs.

A SemiDedicated plan is conceptually the same as a shared plan, with the difference that the maximum number of accounts on the server is limited. This way we can guarantee a higher number of resources for each account, this translated into maximum performances for your site. In fact it is a multi-domain hosting (or fractionable hosting) but with more resources, therefore able to support large levels of visits.

Who needs a semidedicated hosting?

You need a semidedicated hosting if you have a high traffic website that consumes a lot of resources. Or if you have several websites. Using multi-domain web space you can host several websites on the same hosting account.

Are taxes included in the price?

We only charge VAT to private people in EU and Estonia businesses. If you have a VAT number or live outside of Europe all invoices will be VAT exempt.

Where are your servers located?

All our servers are located in Germany, Finland and Virginia (USA). You can check all details of our datacenter, details of our servers and everything you need to know about us.

The location of the data center has no relevance for speed (as long as we stay in Europe). There are no differences between a site hosted in Italy and one hosted in another country in Europe. The difference is made by the quality of the hardware and the connectivity of the data center rather than its location.

How many visitors are supported by your hosting plans?

The number of users supported by the hosting plan depends on the resources of the account and how the site is built and optimized. You can see an estimate in the pricing tables that give you a sense of the visits each plan will be able to hold. Keep in mind that these are indications, not a number written in stone, this is because resource utilization varies from site to site.

Our semidedicated hosting plans include unlimited traffic. So in this case, the number of visits depends on the resources you see shown in the table for each plan. From here you can start to get an idea of the visits your website will be able to support.

Resource utilization is affected by the site, to give an example a static site will have a lower load than a dynamic one. A dynamic site built with WordPress or another CMS will use more resources, but the consumption can be reduced through site optimization.

If you are in doubt, we suggest that you start with the plan that seems best for you. Later, you can upgrade to a higher plan by paying only the difference.

Which scripts are compatible with your hosting?

On our semidedicated hosting accounts we give you the possibility to modify PHP configurations in order to configure the hosting plan according to the needs of your websites. The main scripts are compatible, we have tried to make a list, but if you do not find what you want to use please contact us. We will check the requirements and inform you about their compatibility with our hosting service.

Among the main ones we list:
Joomla, WordPress, Drupal, Opencart, Prestashop, Magento, phpBB, SMF, MyBB, Moodle.

What guarantees do I have if I am not happy with your service?

If you are not happy with the service we offer, you can have your money back within 30 days of purchase. No questions asked.

If you just want to try it, we offer a free 14-day trial on a subdomain (the purple box below the pricing table) and you can decide whether to upgrade to a paid plan or let it expire.

Which PHP versions are supported on your Semidedicated hosting accounts?

Different PHP versions are supported on our accounts, you can choose the version that best suits your needs through a simple graphical interface.

You can also configure the PHP options by editing the php.ini to your liking. For security or performance reasons, some options may be limited. Please contact our support for specific needs.

At the moment the following versions are available: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0 / 8.1.

I already have a website and I need to transfer it, how can I do that?

All you have to do is to order the hosting plan that you think best suits your website, if you want you can contact us, and we will be more than happy to help you with your choice.

Start the purchase process indicating that you want to transfer your domain, enter the auth-code (a migration code also called EPP-CODE or domain password you need to request to your current provider) and proceed with the payment.

During the activation, the system will open a ticket asking you for your old provider’s access data (which you will have to provide us if you want us to take care of the transfer of your website for free). We will take care of everything else.

If we have to transfer your site manually, we will include the transfer of one installation.

How fast will my website be?

We use only top of the range servers with 128GB RAM, SSD and LiteSpeed + LSCache disks to guarantee our customers the maximum performance.

However, the speed of a website does not depend only on the server, it mostly depends on how the website has been created and optimized.

If you optimize WordPress at its best you can achieve loading speeds of 600ms, and have average loading times of 1.2 seconds. A newly installed WordPress website on semidedicated hosting with basic theme loads in 0.7 seconds.

The location of the datacenter has no relevance for speed (as long as we stay in Europe). There are no differences between a site hosted in Italy and one hosted in another country in Europe. The difference is made by the quality of the hardware and the connectivity of the datacenter rather than its location.

Is your hosting "good" from an SEO point of view?

We always maintain a good reputation for our IPs by blocking sites that do not comply with our terms of service and rules of good conduct. Such as those who maintain pirated material or host pornographic sites on our servers.

We make sure that the reputation of our IPs is always excellent.

In addition, the speed of our servers is viewed favorably by Google, which gives relevance to the speed of the website when deciding who to rank and who not in the SERP (search engine result pages).

Can I move from one plan to another? How?

You can move from one plan to another at any time, paying only the difference and without any downtime. From the client area you will be able to perform the operation. Keep in mind that in some cases we may need to move your account to a different server.

Do you offer a Backup service?

With all Semidedicated hosting plans we provide a daily backup for 30 days. That means that every day the system makes a copy of your account on an external server. We keep the last 30 backups of your website. This way you are always safe, because you can choose between 30 different backups to restore your website to a previous version in case of an issue.

Directly from cPanel you can check the available backups and decide which one to restore. Just follow our step by step tutorials. If you want us to take care of the restore, it costs 20€.

Do you offer an SSL certificate?

Of course! The server generates an SSL certificate issued by Let’s Encrypt automatically when the domain points to the server.

The SSL certificate is generated not only for the main domain but also for addon domains and subdomains.

Does the price increase upon renewal?

Our pricing policy does not foresee any increase.

Unlike the competition with us the price remains locked.

How much space do I have for emails?

We do not set any space limits for email. The limit is given by the disk space of the plan you choose. This space is used for emails, website files and the database.

If you reach the threshold of available space for your account you will need to delete files or move to a bigger plan.
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