Frequently asked questions
What does Joomla Hosting mean?
We want to make your life as easy as possible. That’s why we decided to offer hosting with Joomla pre-installed.
Our Joomla! hosting is basically a
shared hosting,
LiteSpeed hosting or
semidedicated hosting, during the order we’ll ask you for some information to install Joomla and you’ll receive the access data a few minutes after the order.
This way, you can devote yourself directly to the creation of your site without wasting time with the initial configurations.
Is the domain included? What is the renewal price?
The
domain is included in the price,
forever.
The price at renewal doesn’t change, we have a clear policy on prices, and we don’t like to do the same as our competitors and increase the price at renewal.
With us, the only thing that can happen is that you buy the first year at a discounted price.
I already have a site with Joomla, but I don't know how to transfer it.
No problem, with our Joomla hosting the transfer is included in the price. We’ll ask you to provide us with your login details to your old provider, we’ll take care of the rest, without any downtime.
If your provider doesn’t use cPanel, we have to transfer your site manually, we will include the transfer of only one installation.
Do you include any cache?
OPcache and memcached are available with Joomla hosting. Some plans, which you can see shown in the table, include LiteSpeed and LSCache, for those who need better performances.
Is the SSL certificate included in price?
Yes, with all our Joomla hosting plans SSL certificate is included in price.
The server automatically generates the certificate, which is issued by Let’s Encrypt.
Can I upgrade to a bigger plan in the future?
Of course. With all of our hosting plans, you can decide at any time to
upgrade to a higher plan by paying only the difference.
And if your site continues to grow you can upgrade to a semidedicated hosting or
VPS cloud hosting or a
dedicated server without any service interruption.
Which PHP version of is available?
We try to give the best to our users. You can choose the PHP version you prefer according to your needs via a simple graphical interface. You can also choose to set a different
PHP version for each folder of your account.
We have the following PHP versions available: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0 / 8.1
Besides that, you can edit the
php.ini file to better customize your Joomla hosting account.
Do you offer any kind of guarantee?
Of course.
We give you the chance to try the plan for free for 14 days, and if you’re satisfied you can decide to upgrade to a paid plan without losing the work you’ve done.
You also have 30 days to decide if a paid plan is right for you and if you’re not happy we will refund your money.
How much space do I have for emails?
We do not limit the space for email accounts. The only limit is the total space of the Joomla hosting plan you choose to purchase.
How you use the space is your choice. The disk space is shared between email, database, and site files.
If you reach the threshold you can decide whether to
free up some space or upgrade to a plan with more space.