Could your online store grow?
Since 2010 we have been meeting the needs of our customers and have thought of every possible eventuality. That’s why we have chosen to offer our customers the opportunity to move from one plan to another in just a few clicks and only pay the difference between the two plans. All our products are designed to meet everyone’s needs, so if you don’t know which hosting is right for you, don’t hesitate to contact us and we will be happy to help and advise you.
I set up an online store for selling sports and fishing equipment. Never had a problem with hosting. SupportHost is a great partner if you want your website to always be reachable.
After some problems with the old provider (with whom we had a Linux hosting) we decided to move our site here and we have never regretted it. SupportHost provides a professional service and support staff prepared and always available.
I run several client websites, including some ecommerce created with prestashop. I am slowly moving everything over to SupportHost after trying it out with a few clients. Without a doubt the best hosting for prestashop
I create websites for my clients. After getting to know SupportHost I moved all the websites and only use their services.
Very quick response and immediate resolution of the request. Kindness and courtesy complete the picture. I could not find better service. Thank you
We want our customers’ websites and email accounts to be safe at all times. SupportHost’s PrestaShop hosting solutions provide two types of protection.
We make sure your account is virus-free by running scans with Clam AntiVirus. We also scan both incoming and outgoing email attachments throughout the server to provide you with the best protection.
On all our solutions we have an active system that scans all files as they are uploaded to the server, looking for malware. If one of the files you upload to the server is reported as infected it will be quarantined or deleted automatically, thus reducing the risk of your account sending spam or your website being hacked.
We want your site to perform at its best at all times. A slow site loses customers and it’s important to us that you succeed. Your success is our success. That’s why we want your website’s page load times to be kept to a minimum at all times.
That’s why we only use top hardware, servers with AMD Ryzen 9 3900 12-Core CPUs, 128 GB RAM and NVMe SSD disks, in a datacenter in Germany. With SupportHost your website will always be up and running. In addition, the LiteSpeed + LSCache solution allows you to have even higher performance for your website (on average 20-30% higher than Apache).
Unlike some of our competitors, we do not do any overselling. That is, we evaluate how many resources are allocated to each account and set a maximum number of accounts per server. This way we are sure that our servers will never be overloaded. An overloaded server would make the navigation of your website slow, and this is something we don’t want to happen.
To avoid problems we have also activated a system of continuous monitoring on each account and on each server. This way, if an account on the server is under attack, our monitoring system prevents this from affecting the server, and therefore the sites of other customers.
Thanks to a custom chroot isolation technology we are able to completely isolate each account on the server. This means that if an account is hacked the attacker will not have the ability to extend the attack to other accounts, which can happens in a normal shared environment.
This way we are able to better protect the security of your website, and you have nothing to worry about. You have the same security as a dedicated solution but without the cost and management of a dedicated server or cloud VPS. You can sleep soundly knowing that your site is on the best PrestaShop hosting.
With our PrestaShop hosting it’s easy to get started, you don’t even have to worry about PrestaShop installation as this is done automatically, and we send you administrator login details directly.
If you purchase one of our PrestaShop hosting plans for an annual period or longer, we will migrate your ecommerce site for you.
We perform dozens of migrations per week. Your site will be moved without any downtime, and you won’t lose any orders during the migration process.
If there’s one thing we excel at, it’s our customer support service. It’s no coincidence that our name is SupportHost.
We’re among the few offering a guarantee on response times, you’re entitled to a refund if we don’t deliver on our promises. We answer 90% of the messages within the first 2 hours, and we avoid generic answers trying to be decisive from the first answer.
Don’t trust us? Put us to the test by asking us for information! Whether you’re using a low-cost service like shared hosting or a higher-end service like PrestaShop hosting you’ll always have the full attention of our support staff.
One of the most common, and also very effective, attacks is the bruteforce attack. This kind of attack consists in finding the administrator’s username and password by trial and error, and once the attacker has accessed the system, he can do whatever he wants.
We have defined a set of rules in order to automatically mitigate this kind of attacks in real time. So as soon as we detect such an attack on your PrestaShop ecommerce we block the attacker’s IP and your site is safe.
Keep in mind that your database will contain all of your customer and order data, so you cannot afford to risk your site being attacked. Choose a secure hosting.
We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.
PrestaShop hosting is high-performance hosting with LiteSpeed + LSCache and PrestaShop pre-installed.
During the order process we ask you which data you want to use to install PrestaShop and the system will take care of the rest and within a few minutes you will receive an email with the login details for your new ecommerce site.
PrestaShop is one of the best software for creating an online shop. You can manage your products, orders and inventory and start your ecommerce business easily.
Yes, on all PrestaShop hosting plans we use LiteSpeed + LSCache (in addition to OPcache and memcached). You can use LiteSpeed caching plugin in your PrestaShop installation to get maximum performance for your ecommerce.
We have installed PrestaShop on a trial plan. On our server with LiteSpeed + LSCache the installed site loaded in 0.9-1 seconds.
We believe that times can be even better using the cache plugin provided by LiteSpeed and after a good optimization process.
If you purchase a hosting plan with annual payment or longer period the transfer is included in the price. You will have to provide us with the login details of the old hosting provider and we will arrange to schedule the transfer at a time when you have few visits.
To transfer an ecommerce site you need to put it under maintenance during the transfer to prevent orders from coming in during this phase, so your site will be offline for about an hour.
Yes, with any PrestaShop hosting plan the certificate is included in the price. Please note that this is a free certificate issued by Let’s Encrypt, which, although secure, is not recommended for an ecommerce site due to its lack of warranty.
For an ecommerce site we recommend buying an SSL Certificate, you can choose the one that best suits your needs. When processing credit cards on the site you should give the necessary guarantees.
Unlike our competitors, with our solutions the price of hosting at renewal does not change.
That means that the domain will be included in the price even at renewal, and we will not increase the price of your hosting account at the time of renewal. With us the free domain is free forever, don’t expect any surprises.
Our prices have not changed since 2010, when we started our business.
We give our customers the opportunity to customize the web space to the maximum. You can edit the php.ini file and choose the version of PHP you prefer.
Available PHP versions are: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0
Of course, if your store grows you can upgrade to a higher PrestaShop hosting paying only the difference.
Of course you can upgrade to a VPS cloud hosting plan or a dedicated server if your store continues to grow. We will credit you the unused amount of your PrestaShop hosting, and we will take care of the transfer without downtime.
If you downgrade to a cheaper hosting solution, we will credit you the difference.
Of course, if you are not happy with our service you have 30 days to ask for your money back, no questions asked.
This way you have the opportunity to test us thoroughly without any risk.
You can also try the service for 14 days without any commitment.
Disk space is shared between website, emails and database.
That is to say, if you purchase the PrestaShop 1 hosting plan you have 10GB of space at your disposal.
How you use the space is your decision. You could use most of it for your emails, or for the website’s files or database.
Once you are close to the threshold you will receive an automatic email, and at that point it is up to you to decide whether to free up space or upgrade to a higher plan.
This is a difficult estimate to make. Each site is a world unto itself, this number depends on:
Generally speaking, the lower the number of plugins (and the lighter they are) the higher the number of visits your website can sustain.
Also, if you use a caching plugin the number of visits your account can sustain will be even higher.
Yes, on all our ecommerce hosting solutions we provide a daily backup service.
Each copy is maintained on an external server, and we keep the last 30 copies, so you have a wide choice in case you need to recover files or the database.
With this solution you can restore or download a backup copy directly from the hosting control panel.