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SupportHost

Easy shared hosting

A secure and affordable solution that scales with your website
1 Year
2 Years
3 Years
Shared 1
34
Annually
61.20
Biennially
86.70
Triennially
15 GB disk space SSD
Unlimited monthly bandwidth
10.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
2GB di RAM
2 CPU
10MB/s IO
20 Processes
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Shared 3
89
Annually
160.20
Biennially
226.95
Triennially
65 GB disk space SSD
Unlimited monthly bandwidth
40.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
2.5GB di RAM
2.5 CPU
30MB/s IO
30 Processes
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Shared 4
149
Annually
268.20
Biennially
379.95
Triennially
100 GB disk space SSD
Unlimited monthly bandwidth
60.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
3GB di RAM
3 CPU
50MB/s IO
35 Processes
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If you are looking for a faster solution, check out our LiteSpeed hosting
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Try our free trial hosting service for 14 days without commitment. Perform all the tests you need and if it's the right service for your need you can have a fresh start on a paid plan!
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Are you thinking about your website growing?

Could your website grow over time? With our shared hosting you can move from one plan to another at any time paying only the difference. And if your website keeps growing the hosting service grows with it. All you have to do is to contact us, we will recommend you the solution that best suits your needs.
Michele
Webmaster
I'm a webmaster by profession, before I was on Aruba. I paid a lot for a slow service and almost non-existent assistance. not to mention the site, badly done and an absurd inconvenience. I switched to SupportHost and in 10 days I transferred 5 domains, with relatively little difficulty.
Diego
Entrepreneur
We were no longer satisfied with the old shared hosting, so we decided to "move". A few months later we can only join the ranks of satisfied customers: Competent people, quick answers and competitive prices.
Marco
Blogger
I switched to SupportHost from a much more expensive and emblazoned service. Now my site is much faster and I spend about half of it. Never a problem.

Shared hosting features

Antimalware and antivirus protection

On all our servers we use CXS (ConfigServer eXploit Scanner) which allows us to scan all files when they are uploaded to the server. If one of these files contains malware or code commonly used to send spam, it is automatically deleted or quarantined. This is to prevent these files from running on the server.

All servers with shared hosting plans use ClamAV (Clam AntiVirus). This way we are able to identify any malware on your account and scan all emails and the attached files. With SupportHost you have the security to choose one of the best hosting on the market.

Optimal performances for your website

Often our customers ask us how we can be sure that we are providing excellent performance for their websites. The answer is simple: servers with high performance and never overloaded.

We only use high-end servers with AMD Ryzen 9 3900 12-Core CPU, 128 GB RAM, NVMe SSD disks to ensure optimal performance for your website.

We avoid overloading the servers, which is what many competitors do, so you can be sure that the server always works perfectly. For this reason we have defined account limits per server that vary according to the resources consumed by each account. Each account is constantly monitored and if it exceeds the resources allocated to it, it’s temporarily suspended. This way it can not cause damage or slowdowns to other accounts on the same web server.

We use OPcache and memcached to make sure that our customers’ sites are performing at their best.

Shared hosting and security

We pay great attention to the security of our customers’ websites. Each account is isolated from the others with to our custom chroot isolation technology. That is, if an account on the server is hacked, the other accounts are safe and cannot be attacked via the web server or cron as in a normal shared environment.

In addition, on all hosting plans we use imunify security to make sure that no file on your account contains malware, and avoid problems with your site before they can even arise.

You can sleep soundly knowing that your site is on one of the most secure platforms on the market.

Free transfer

By purchasing a shared web hosting you are entitled to a free transfer of your website and if your old provider uses cPanel also the emails will be transferred for free. Every day we transfer customers to SupportHost without any website downtime. Your users will not notice anything.

With SupportHost is very easy to change hosting.

During the entire transfer process you don’t have to do anything. We’ll ask you for your old provider’s access data and we’ll take care of the rest.

24/7 Support

We are proud about offering one of the best hosting support services. The support, as you can understand from our name, has been our strong point since day one. We are one of the few providers to guarantee a maximum response time by offering a guarantee if we do not respect the promise. We respond to all tickets in the first 2 hours.

In addition, if you think it is appropriate, you can schedule a phone call, and we will call you back when it suits you best.

Even if our shared hosting is cheaper than other hosting solutions, our technical support remains among the best in the industry.

BruteForce Attack Protection

We have a set of proprietary rules to recognize the most common attacks on CMS and mitigate them in real time to avoid problems with our customers’ sites. This way no malicious attacker will be able to access your website using a BruteForce attack.

Our shared hosting service is among the most secure on the market.

Professional tools

A professional hosting provider must offer a reliable backup service to its customers. All of our hosting plans provide backup on an external server. We maintain the last 30 days of backup and give you the opportunity to restore your website from our control panel with jetbackup.

If you want to install a CMS you can do it in two clicks with our free Softaculous installer.

For an extra charge you can have an IP address for your account, so that the IP of your website is only yours, private.

You can also use our site builder to create a showcase website without any knowledge of web design.

If you were looking for the best hosting for your project you have come to the right place.

SupportHost is GDPR ready

We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.

Data in Europe

We process your personal data in Europe, all staff are resident in Europe

Confidentiality

Your data is stored in our systems and only you have control over your data

We respect your rights

You can exercise your rights under the GDPR at any time

ISO 27001

The data centers we rely on are ISO 27001 certified

Security measures

We have a number of security measures in place to protect your personal data

Transparent data processing

We only use your information to provide you with a service, as outlined in our policy

SSL certificate

If you want to protect your data on the website the SSL certificate is essential

Always up to date

To keep all data secure we keep all systems always up to date

Malware detection

We keep all systems continuously under control

Daily backup

We perform daily backups to ensure data availability and eliminate the possibility of accidental loss

Antivirus, antispam, firewall

We reduce the risk of vulnerability for viruses and malware sent via email

We don't sell personal data

We do not give or sell your personal data to third parties

Frequently asked questions

What is a Shared Hosting?

Shared hosting is a solution that allows you to have your website online at an affordable price. By dividing the cost of the shared server and the cost of system interventions with many other accounts it is possible to offer a solution at a low cost, still offering a professional service.

Unlike some competitors we do not oversell, i.e. we limit the number of accounts per server, in order to maintain maximum performance for our customers’ websites and guarantee hardware resources for each account.

In this type of hosting, server resources are divided between multiple accounts. This solution allows to reduce costs and give a good web hosting service to those who do not have enough visits to justify the costs of a dedicated solution.

This is opposed to a dedicated hosting, where the customer has access to the resources of the whole machine (real or virtual), for a higher cost of course. An example of this service are virtual private servers (vps hosting), VPS cloud hosting or a dedicated server. More expensive services for those who have greater needs such as traffic peaks or need to use non-standard software installed on the server.

The shared web space allows you to host only one site per hosting account. Unlike semidedicated hosting which allows you to host multiple sites on the same account, up to an unlimited number of websites hosted on the same account. With shared hosting you need one hosting account per site.

When you purchase a shared hosting plan you have access to the cPanel control panel, the most used panel in hosting and one of the easiest to use.

What is the difference with WordPress hosting?

Our shared hosting services are an economical yet high-performance solution. Unlike a normal shared plan, WordPress hosting uses LiteSpeed + LSCache for even higher performance and has more resources to support multiple simultaneous visitors.

On shared hosting you have OPcache and memcached.

How much is the domain renewal?

The domain with SupportHost is included forever in the price, even at renewal. Not all domain extensions are included in the price. During the order you will see the free domain extensions available for the hosting account you choose.

No nasty surprises at renewal for our customers. We, at SupportHost, have decided to have clear prices and to make sure that we do not increase the prices at renewal for our customers.

Does the price shown include taxes?

We only charge VAT to private people in EU and Estonia businesses. If you have a VAT number or live outside of Europe all invoices will be VAT exempt.

Where is my website hosted?

Our datacenters are located in Germany and Virginia (USA). From a performance point of view, as long as your website is hosted in Europe (assuming your users are in Europe) there are no differences in terms of performance. Performance is defined by the type of servers used (i.e. hardware) and their connection.

How many visits will my website support?

The number of visits a hosting plan can support depends on several factors: the resources devoted to the account and how the site is built and optimized.

In the pricing table, we show an estimate to give you an idea of how many monthly visits the plan will be able to support. Consider that these are values provided to give an indication because resource utilization varies from site to site.

With our shared hosting plans, we offer unlimited traffic. In these cases, the number of visits is affected by the resources associated to the account. Depending on the plan you choose the resources in terms of RAM, CPU, IO and processes. You can see the limits shown in the pricing table.

Regarding the site and its optimization, we have to make considerations to understand how these factors affect resource utilization. If we take the case of a static site we will have lower resource consumption. In contrast, a dynamic site such as those created with WordPress and other CMSs will have greater needs in terms of resources. The amount of resources used will vary depending on the number of operations required for the CMS to create the page's code.

You can rely on the values in the table to get a rough indication of how many visits your site will support. Our advice is to pick a plan that you feel is suitable. In the future, if you need to, you can upgrade paying only the difference.

Which software can I use on your hosting?

If you have a shared hosting plan with SupportHost you can modify the PHP configurations according to your needs and those of your website. We have prepared a list of scripts compatible with our service, if the script you want to use is not in the list please contact us giving us more information, we will check the requirements to understand if it is compatible or not with our services.

Main ones include:
Joomla, WordPress, Drupal, Opencart, Prestashop, Magento, phpBB, SMF, MyBB, Moodle.

Do you offer any guarantee if I am not satisfied?

We offer a 30-day money back guarantee to all new customers, i.e. if for any reason you are not convinced that our service is right for you, you can claim your money back.

If you are not sure how it works and if you will be able to use it, you can try our service for free and without obligation for 14 days. If it doesn’t work for you, just let it expire and you won’t owe us anything.

Which PHP versions can I use with shared hosting?

If you choose SupportHost’s shared hosting you have the possibility to customize the service. You can choose between different versions of PHP according to your needs, all through a simple control panel.

This kind of customizations are not limited to the PHP version but also to the changes to the php.ini file. Please note that some settings that you can change via php.ini are limited for security reasons. If your changes do not work as you hoped, please contact us, we will do our best to help you.

The following versions are currently available 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0 / 8.1

How can I transfer my website to SupportHost?

If you already have a website and want to change hosting and move to SupportHost all you have to do is order the hosting plan you prefer, we’ll take care of the rest. After you’ve ordered your new hosting account, open a ticket to provide us with your old provider’s access data. We’ll take care of everything by migrating your website for free without any inconvenience and with maximum transparency.

If we have to transfer your site manually, we will include the transfer of one installation.

What kind of performances can I expect from my website?

We only want the best for our customers. For this reason we use only top hardware: servers with 128Gb of RAM and NVMe SSD disks to guarantee our customers’ sites the maximum performance.

A well optimized website, hosted with us, can reach loading times of 0.5s. The location of the data center (as long as we stay in Europe) has no influence on the performance of the website. The factors that influence the loading speed of your pages are the connectivity of the server, its hardware and the way it is managed. Obviously the biggest impact on the performance of your website is due to the way your website was created.

I want to do SEO, is SupportHost a good choice?

Google considers speed as one of the ranking factors, so with SupportHost you are in good hands.

In addition, it is our constant commitment to maintain our IP reputation to the maximum, by blocking the accounts that do not comply with our terms of service and rules of good conduct. This way the reputation of our IPs is always good and our customers do not risk penalties due to the reputation of our IPs.

Is it possible to move to a different plan in the future?

With SupportHost you can upgrade or downgrade at any time. If you upgrade to a more expensive plan with more resources, you will only pay the difference. If you decide to downgrade, the system will calculate the price for the operation and show it to you before issuing the invoice.
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