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SupportHost

Easy shared hosting

A secure and affordable solution that scales with your website
Shared Hosting Secure

Shared hosting is an ideal service for websites that receive relatively low amounts of traffic and consume few system resources. Those who are running an ecommerce website, however, should consider investing in a more specialized form of hosting solution. For instance, if you're looking for a reliable hosting solution for your store, WooCommerce hosting, PrestaShop hosting, or Magento hosting could be the perfect fit for you. On the other hand, sites with heavier traffic levels may benefit from a semidedicated or VPS Cloud hosting solution. These services provide greater flexibility and scalability, allowing you to customize your setup to meet the performance needs of your website.

1 Year
2 Years
3 Years
Shared 1
34
Annually
61.20
Biennially
86.70
Triennially
15 GB disk space SSD
Unlimited monthly bandwidth
10.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
2GB di RAM
2 CPU
10MB/s IO
20 Processes
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Shared 3
89
Annually
160.20
Biennially
226.95
Triennially
65 GB disk space SSD
Unlimited monthly bandwidth
40.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
2.5GB di RAM
2.5 CPU
30MB/s IO
30 Processes
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Shared 4
149
Annually
268.20
Biennially
379.95
Triennially
100 GB disk space SSD
Unlimited monthly bandwidth
60.000 visits
Multiple datacenters
Cpanel Logo
1 domain
Unlimited subdomains
Unlimited email accounts
Unlimited MySQL databases
SSH
WP-CLI
3GB di RAM
3 CPU
50MB/s IO
35 Processes
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Try it for free and fall in love!
Try our free trial hosting service for 14 days without commitment. Perform all the tests you need and if it's the right service for your need you can have a fresh start on a paid plan!
Free Trial

Are you planning for your websites growth?

Are you considering the future development of your website? As your site expands and evolves, web hosting must also adapt to meet this growth. Our shared hosting plans provide an efficient and cost-effective way to scale up, allowing you to move from one plan to another as needed. Instead of being held back by a restrictive, inflexible package, you can easily upgrade your hosting resources to provide the performance and capacity you need.
Michele
Webmaster
I'm a webmaster by profession, before I was on Aruba. I paid a lot for a slow service and almost non-existent assistance. not to mention the site, badly done and an absurd inconvenience. I switched to SupportHost and in 10 days I transferred 5 domains, with relatively little difficulty.
Diego
Entrepreneur
We were no longer satisfied with the old shared hosting, so we decided to "move". A few months later we can only join the ranks of satisfied customers: Competent people, quick answers and competitive prices.
Marco
Blogger
I switched to SupportHost from a much more expensive and emblazoned service. Now my site is much faster and I spend about half of it. Never a problem.

Shared hosting features

Antimalware and Antivirus Protection

On all our servers we use Imunify360 which allows us to scan all files when they are uploaded to the server. If one of these files contains malware or code commonly used to send spam, it is automatically deleted or quarantined. This is to prevent these files from running on the server.

All servers with shared hosting plans use ClamAV (Clam AntiVirus). This way we are able to identify any malware on your account and scan all emails and the attached files. With SupportHost you have the security to choose one of the best hosting providers on the market.

Optimal Performances for Your Website

At SupportHost, we believe that providing excellent performance for our customers' sites is paramount. We equip all of our servers with the highest grade of hardware available on the market to ensure optimal performance and reliability.

Our servers are powered by AMD Ryzen 9 3900 12-Core CPUs with 128 GB RAM and NVMe SSD disks, which allows us to guarantee the best performance possible.

Additionally, our servers are never overloaded and each account is constantly monitored so that no one can cause damage or slowdowns to other accounts on the same server.

With OPCache and memcached enabled, we make sure that all of our customers' sites are performing at their peak. We believe in providing the highest quality hosting service, and our commitment to excellence is evident in the performance of our servers.

Shared hosting and security

We pay great attention to the security of our customers’ websites. Each account is isolated from the others with to our custom chroot isolation technology. That is, if an account on the server is hacked, the other accounts are safe and cannot be attacked via the web server or cron as in a normal shared environment.

In addition, on all hosting plans we use imunify security to make sure that no file on your account contains malware, and avoid problems with your site before they can even arise.

You can sleep soundly knowing that your site is on one of the most secure platforms on the market.

Free Transfer

Transferring your website to SupportHost is an incredibly straightforward and stress-free process.

With our expert knowledge and experience, there will be no downtime during the transfer, meaning your users won't even notice the difference.

All that's required from you is the access information from your old provider and we'll take care of the rest.

24/7 Support

At SupportHost, we take great pride in providing superior customer service and support that is unmatched by any other hosting provider. With our 24/7 monitoring and response time guarantee, you can rest assured that your website or application will be well taken care of, no matter the time of day or night.

As your hosting provider we offer:

- 24/7 expert customer support with a maximum response time of 2 hours

- Dedicated phone assistance

- Live chat support and ticketing system

- Comprehensive knowledge base and tutorial guides for customers to find answers to their questions.

Our team of highly trained professionals is always available to answer any questions you may have and resolve technical issues quickly and efficiently.

BruteForce Attack Protection

We have a set of proprietary rules to recognize the most common attacks on CMS and mitigate them in real time to avoid problems with our customers’ sites. This way no malicious attacker will be able to access your website using a BruteForce attack.

Our shared hosting service is among the most secure on the market.

Professional Tools

For those looking for a reliable and professional hosting provider for their website, our hosting plans come with a comprehensive backup system on an external server. We ensure the last 30 days of backups are saved and you can easily restore your website with our jetbackup facility using our control panel.

What's more, we offer a free Softaculous installer to install any CMS in just two clicks. If you need an extra layer of privacy, you can purchase an IP address for your account so that the IP of your website is solely yours and not shared with other sites.

To make sure you create a stunning showcase website without any web design knowledge, we have included our site builder too.

If you are looking for reliable and professional hosting, our plans offer the perfect combination - giving you a comprehensive backup system, free Softaculous installer, optional IP address, and site builder all included. So why not choose us as your hosting provider? We guarantee you won't regret it!

SupportHost is GDPR ready

We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.

Data in Europe

We process your personal data in Europe, all staff are resident in Europe

Confidentiality

Your data is stored in our systems and only you have control over your data

We respect your rights

You can exercise your rights under the GDPR at any time

ISO 27001

The data centers we rely on are ISO 27001 certified

Security measures

We have a number of security measures in place to protect your personal data

Transparent data processing

We only use your information to provide you with a service, as outlined in our policy

SSL certificate

If you want to protect your data on the website the SSL certificate is essential

Always up to date

To keep all data secure we keep all systems always up to date

Malware detection

We keep all systems continuously under control

Daily backup

We perform daily backups to ensure data availability and eliminate the possibility of accidental loss

Antivirus, antispam, firewall

We reduce the risk of vulnerability for viruses and malware sent via email

We don't sell personal data

We do not give or sell your personal data to third parties

Frequently asked questions

Will my website be hosted on green hosting?

If you are looking for a green hosting service that cares about the environment, SupportHost is your ideal partner.

Our datacenters only use renewable energy and are carbon neutral. In addition, to minimizing waste, we also choose hardware based on electricity consumption. This allows us to ensure maximum performance and reduce energy consumption.

What is a Shared Hosting?

Shared hosting is a great solution for anyone looking for an affordable, yet professional way to have their website online. By dividing up the costs of the shared server and system interventions with other accounts, you can get a reliable and secure web hosting service without breaking the bank.

Unlike many of our competitors, we don’t oversell our shared hosting plans – meaning we limit the number of accounts per server to ensure maximum performance and guarantee that each account has access to its own hardware resources.

So, if you’re looking for a cost-effective solution that still offers professional results, shared hosting is an excellent option!

With shared hosting, you get access to an easy-to-use control panel like cPanel which makes managing your website a breeze – whether it’s setting up email accounts, checking your website’s stats, or even creating backups.

On the other hand, a dedicated hosting plan is more suitable for those with greater needs in terms of traffic and resources, or if you need to install non-standard software on the server. Examples of a dedicated hosting plan include a VPS Cloud Hosting, Dedicated Server, and more.

Sign up for one of our plans today and start enjoying the benefits of having your website online.

What is the Difference with WordPress Hosting?

When it comes to hosting your website, you may be considering a shared hosting service. While these can be a great economical choice, you can get even better performance and more resources with WordPress hosting.

This type of hosting uses LiteSpeed + LSCache which has been optimized for even higher performance and is able to handle multiple simultaneous visitors without any issues.

In addition, you will get features like OPcache and memcached which help to improve the loading speeds of your website. With WordPress hosting, you can expect faster page loading times, enhanced security and better scalability.

How Much is the Domain Renewal?

When searching for a quality hosting service for your website, you want to know that the costs you’re investing in today won’t suddenly increase at renewal time. At SupportHost we understand this and have made sure that our customers never get any nasty surprises when it comes to domain renewal. The domain with SupportHost is included forever in the price, even at renewal.

Not all domain extensions are included in the price and during the order you will see the free domain extensions available for the hosting account you choose. We want to make sure that our customers know exactly what they’re getting with SupportHost and have no hidden costs or fees when it comes to renewing their domain.

Does the price shown include taxes?

We only charge VAT to private people in EU and Estonia businesses. If you have a VAT number or live outside of Europe all invoices will be VAT exempt.

Where is my website hosted?

Our datacenters are located in Germany and Virginia (USA). From a performance point of view, as long as your website is hosted in Europe (assuming your users are in Europe) there are no differences in terms of performance. Performance is defined by the type of servers used (i.e. hardware) and their connection.

How many visits will my website support?

The number of visits a hosting plan can support depends on several factors: the resources devoted to the account and how the site is built and optimized.

In the pricing table, we show an estimate to give you an idea of how many monthly visits the plan will be able to support. Consider that these are values provided to give an indication because resource utilization varies from site to site.

With our shared hosting plans, we offer unlimited traffic. In these cases, the number of visits is affected by the resources associated to the account. Depending on the plan you choose the resources in terms of RAM, CPU, IO and processes. You can see the limits shown in the pricing table.

Regarding the site and its optimization, we have to make considerations to understand how these factors affect resource utilization. If we take the case of a static site we will have lower resource consumption. In contrast, a dynamic site such as those created with WordPress and other CMSs will have greater needs in terms of resources. The amount of resources used will vary depending on the number of operations required for the CMS to create the page’s code.

You can rely on the values in the table to get a rough indication of how many visits your site will support. Our advice is to pick a plan that you feel is suitable. In the future, if you need to, you can upgrade paying only the difference.

Which software can I use on your hosting?

If you have a shared hosting plan with SupportHost you can modify the PHP configurations according to your needs and those of your website. We have prepared a list of scripts compatible with our service, if the script you want to use is not in the list please contact us giving us more information, we will check the requirements to understand if it is compatible or not with our services.

Main ones include:
Joomla, WordPress, Drupal, Opencart, Prestashop, Magento, phpBB, SMF, MyBB, Moodle.

Do you offer any guarantee if I am not satisfied?

We offer a 30-day money back guarantee to all new customers, i.e. if for any reason you are not convinced that our service is right for you, you can claim your money back.

If you are not sure how it works and if you will be able to use it, you can try our service for free and without obligation for 14 days. If it doesn’t work for you, just let it expire and you won’t owe us anything.

Which PHP versions can I use with shared hosting?

If you choose SupportHost’s shared hosting you have the possibility to customize the service. You can choose between different versions of PHP according to your needs, all through a simple control panel.

This kind of customizations are not limited to the PHP version but also to the changes to the php.ini file. Please note that some settings that you can change via php.ini are limited for security reasons. If your changes do not work as you hoped, please contact us, we will do our best to help you.

The following versions are currently available 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0 / 8.1 / 8.2 / 8.3

How can I transfer my website to SupportHost?

If you already have a website and want to change hosting and move to SupportHost all you have to do is order the hosting plan you prefer, we’ll take care of the rest. After you’ve ordered your new hosting account, open a ticket to provide us with your old provider’s access data. We’ll take care of everything by migrating your website for free without any inconvenience and with maximum transparency.

If we have to transfer your site manually, we will include the transfer of one installation.

What kind of performances can I expect from my website?

We only want the best for our customers. For this reason we use only top hardware: servers with 128Gb of RAM and NVMe SSD disks to guarantee our customers’ sites the maximum performance.

A well optimized website, hosted with us, can reach loading times of 0.5s. The location of the data center (as long as we stay in Europe) has no influence on the performance of the website. The factors that influence the loading speed of your pages are the connectivity of the server, its hardware and the way it is managed. Obviously the biggest impact on the performance of your website is due to the way your website was created.

I want to do SEO, is SupportHost a good choice?

Google considers speed as one of the ranking factors, so with SupportHost you are in good hands.

In addition, it is our constant commitment to maintain our IP reputation to the maximum, by blocking the accounts that do not comply with our terms of service and rules of good conduct. This way the reputation of our IPs is always good and our customers do not risk penalties due to the reputation of our IPs.

Is it possible to move to a different plan in the future?

With SupportHost you can upgrade or downgrade at any time. If you upgrade to a more expensive plan with more resources, you will only pay the difference. If you decide to downgrade, the system will calculate the price for the operation and show it to you before issuing the invoice.

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