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We are in the market since 2010. We know how to meet the needs of professionals but also the less experienced ones. Our products are designed to grow with your site, which will never become too big for our services.
I moved my journalistic site to SupportHost 3 years ago after a bad experience with a well-known Italian provider that I prefer not to name. Since then I've never had a problem, apart from a 15 minutes down that was paid back with 2 months of hosting. Great service
I had two blogs with what is considered the best provider for WordPress in Italy. Since I switched to SupportHost my sites go much faster and I've had significant savings. In addition, the support has always been prompt and responsive.
We have multiple sites with SupportHost, for several years now. Support has always been fast and responsive, even outside of normal business hours. We recommend SupportHost
Thanks so far everything is great! Customer service is what is giving me the most satisfaction, keep it up!
Support service through ticket excellent and fast, like a chat
Always very quick to respond and most importantly very helpful and effective. There is a big difference between answering right away and fixing the problem right away. Thanks
The security of our customer's websites is of prime importance to us. For this reason, we do all we can to protect your site and emails from malware and viruses.
On all servers, we have installed a tool to recognize files containing malware in real-time to avoid their execution and prevent the problems they could cause.
We also scan all files on the server and all attachments to emails with ClamAV to avoid any problem caused by viruses. We offer cheap hosting services, but our focus remains on the security of our customer's sites.
Our WordPress hosting is always fast and performing. To guarantee the best for our clients, we only use high-end servers with AMD Ryzen 9 3900 12-Core CPU, 128 GB of RAM, and NVMe SSD disks.
We use LiteSpeed + LSCache on all WordPress hosting plans to give you the best. Based on our tests, this solution improves performance by 20-30%. Our plans are optimized for WordPress and Woocommerce.
We constantly monitor our WordPress hosting. We do it to avoid overloading our servers in case a specific account is under attack or receives a spike in traffic. We want to make sure your website page load times are kept to the minimum at all times.
We also set a maximum account limit per server, thus avoiding a common practice called overselling. By doing so, we make sure that our servers are never burdened with the workload, and we guarantee that your site will always be lightning fast.
In a standard shared environment, if one account is hacked, the attacker can spread the virus to other accounts via the cron or the webserver.
We have implemented a custom isolation technology so that each account is fully separate from the others. This way, if an account on the server where your WordPress hosting resides is compromised, the attacker cannot spread his infection to the other accounts on the server. Therefore, you have the same security as a dedicated server.
Furthermore, with our hosting, we give a free SSL certificate issued by Let's Encrypt and an automatic backup/daily backup service on an external server (we create a backup copy of your hosting account every day and keep the last 30 days of backups) to give the maximum peace of mind to you and your website users. You can sleep peacefully by knowing that you are with one of the best WordPress hosting companies on the market.
With all our WordPress hosting plans, we take care of your website's transfer if you already have a website. We transfer dozens of websites to SupportHost every week, and we can guarantee that the transfer can be carried out without any downtime or loss of data or emails. Changing provider for your website has never been so easy.
We provide one of the best support services, and we are among the few that guarantee response times. In addition to the guaranteed times, we usually respond to tickets within the first hour, two at most, with resolute answers. Also, if you think you need a telephone call, we will call you at the time you prefer. If, on the other hand, there is a particular operation that you cannot perform with one of our control panels, you can ask us for a tutorial: our popular Tutorial on Demand service.
With SupportHost, you have a high-quality, affordable WordPress hosting service.
Among the most common attacks on WordPress are undoubtedly brute-force and xmlrpc attacks. These attacks can be very harmful and effective. So, it's crucial to stop them before they can do any damage.
We have set up a set of proprietary mod_security rules to protect WordPress from these types of attacks and much more. That means that, if someone tries to attack your WordPress site, their IP is blocked to mitigate the attack before it can create any problems. WordPress hosting has never been so secure.
We care about your privacy. Our service is GDPR compliant and we provide you with the necessary tools to make your project compliant.
WordPress hosting is a semi-dedicated hosting designed for all our customers who want to use WordPress as a CMS. WordPress is an open-source CMS, the most used at the moment for creating websites. Thanks to the multitude of themes and plugins available, you can effortlessly create your website from an intuitive and easy-to-use control panel.
The difference between semi-dedicated hosting and WordPress hosting is the ability to find WordPress already installed right after purchase. Your WordPress hosting will be available in a few minutes thanks to our automatic installation process.
With WordPress hosting, you can create a professional email address for each of your collaborators in order to have addresses such as [email protected]
Also, thanks to one of our partners, you can opt to have managed WordPress hosting or have someone to take care of your site, for example, to modify it, keep it updated, safe and fix the problems as they occur.
The cost of the server is split across all hosted accounts. We, at SupportHost, do not oversell, it means that each of our servers hosts a definite maximum amount of websites to keep the performances of your website always at best.
WordPress hosting today is undoubtedly one of the most chosen products by online users. The reason is that the WordPress platform is simple, easy to use, and perfectly optimized for SEO. These characteristics make it a suitable choice for all those who want to create a professional online site with no effort and high possibility of customization.
Yes, with WordPress hosting is available LiteSpeed + LSCache (in addition to OPcache and Memcached), which allows us to give maximum performance to your site created with WordPress. From our tests, Litespeed + LSCache perform 20-30% better than a standard Apache hosting.
Yes, we can transfer your website to our WordPress hosting. The transfer of your website is included within the price of the annual hosting plan. Once you have purchased a plan, an automatic ticket will open to request your access data to the old hosting provider.
If your old hosting provider uses cPanel with the backup function enabled, we will transfer your account in full, that includes all email addresses. Otherwise, if you need to transfer emails, a payment of € 7 per email account will be required, we'll need access to all email accounts you intend to transfer.
Yes. The domain is included in the price, also at renewal, with our WordPress hosting. This is for sure one of our strengths that enables us to stand out from other hosting providers, which include the domain in the price only for the first year.
During the order, when choosing the domain, you will see which extensions are included with the hosting. With SupportHost you will never experience unpleasant surprises. With us, prices will always be clear to you, and the renewal price remains unchanged.
Yes, we offer a free SSL certificate with all WordPress hosting plans purchased on SupportHost. The certificate included is generated by Let's Encrypt. The certificate is automatically activated within 24 hours of purchasing your WordPress hosting, so you don't need to do anything to activate it.
The SSL certificate is vital for every website and is considered as a ranking factor by search engines. It is also essential to ensure safe browsing for your users.
The renewal price does not change, the price remains the same as the purchase price. With us you'll never have any surprise because, unlike other providers you may encounter, our prices remain unchanged over time.
We have been providing the same prices since 2010 despite improving the service we offer. So, you don't have to worry about it. On the day of your plan renewal, you will pay the same price as the first time.
For our customers, we want to offer only the best products and performances, which is why we have chosen to use high-performance hardware. Our servers have 128Gb of RAM and use only NVMe SSD disks. This always guarantees you high performance.
Websites that are hosted with our hosting solutions, if perfectly optimized, can achieve a loading time of 0.5s. Keep in mind that the speed of a website doesn't just depend on the server. How the site is made has a huge impact on performance.
Also on WordPress hosting, we provide LiteSpeed + LSCache which guarantees performances 20-30% better than normal shared hosting.
With our WordPress hosting, you can customize the PHP version. We provide you with different PHP versions that you can choose independently.
In addition, we give you the possibility to modify php.ini according to your needs.
The following versions are currently available: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0
Yes. With SupportHost you can switch to the plan of your choice at any time. You can choose to upgrade or downgrade at any time.
If you choose to upgrade to one of our bigger WordPress hosting solutions, and therefore have a higher cost than your current plan, you will only have to pay the difference between the two plans.
If you downgrade from your current plan to a cheaper plan, perhaps because you are not using all the available resources, we will credit you the difference as user credit.
It is not currently possible to downgrade from a WordPress hosting plan to a shared hosting plan.
Yes. A 30-day money-back guarantee is available for all our new customers. This means that if for any reason our product has not convinced you or our service is not what you need, you can request a refund.
If, on the other hand, you find yourself in doubt about the kind of service or if you want to understand if you can learn how to use a product that we offer, you have the possibility to try our web hosting for free and without any restrictions for 14 days. If you feel that the product is not what you are looking for, all you have to do is let it expire, and you will not owe us anything.
Our WordPress hosting is a semi-dedicated hosting plan with pre-installed WordPress.
If you want to save money, you can buy a shared hosting plan and install WordPress with one click. However, please note that your website will have better performances since on WordPress hosting we provide LiteSpeed + LSCache.
Emails are stored on the disk space of your hosting account. That is to say that if you buy the WordPress 1 plan you can use up to 10 GB of space. This space is shared between emails, website files, and databases.
You can create unlimited email accounts on your WordPress hosting account. When you create your email accounts you can set a maximum space threshold. This threshold can also be set without limits. If you exceed the total space limit of your account you will need to delete some files (or emails) to free up space or upgrade to a bigger plan.
This type of question is very frequent and, unfortunately, it is not possible to give a precise answer because it all depends on numerous factors that work in unison.
The number of visits that a WordPress hosting plan can manage depends mainly on several factors:
If we use a site with WordPress or any other type of CMS, the HTML code of the page is generated every time a user browsing the Internet lands on our website. This involves running a series of calculations and queries on the database, which means there is a consumption of available resources.
If we have a static site created in HTML the server does not need to perform these calculations since it is already an HTML file, so the only factor that we can take into consideration is the traffic generated each month. If all your pages weight 1MB each and your account has 20GB of monthly traffic then your users will be able to view up to 20,000 pages per month before reaching the monthly limit. However, if you change the weight of the pages, optimizing them, the number of users your account can support will grow.
If you use a CMS like WordPress, everything changes. The server will need to generate the HTML code every time a page gets visited. If you are using plugins the server will need to make even more calculations.
In this case, in addition to using monthly traffic, each page will also consume server resources such as RAM, IO, CPU, and processes. All WordPress hosting plans provide several resources necessary for a medium-sized site, you can compare the price table to know the limits of each plan.
It is therefore not possible to calculate in advance how many resources will be needed for a particular website, since it all depends on the number of plugins, what they do, the weight of the pages, etc. If you want to increase the number of visitors you will need to reduce the number of plugins used on your online site or activate LSCache for your website to reduce the server workload and provide HTML files directly instead of performing the same calculations at every visit.
To conclude, as you can see, it is not possible to establish in advance how many resources will be needed for each website and therefore how many visits your website can sustain. We advise you to buy a plan that you think is suitable for your website, if you do not know how to choose you can contact us, and we will give you our opinion. In any case you will be able to upgrade or downgrade at any moment.