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Tutorial category: Billing

PayPal pre-approved payments PayPal pre-approved payments

In this tutorial, I will explain what pre-approved payments are and how you can delete them by accessing the PayPal […]

SupportHost cancellation: cancel services and domains SupportHost cancellation: cancel services and domains

Let’s see how to cancel the services or domains associated with your account. The cancellation of the plans can be […]

Pay via wire transfer Pay via wire transfer

It is possible to pay via wire transfer for our services. To pay a new order via wire transfer all […]

Why is my account suspended? Why is my account suspended?

If you see a screen like the one below with an “Account Suspended” message these are the possible reasons: Delayed payment, […]

Recover client area password Recover client area password

The client area password can be reset using the “reset password” link that you find in the login page. A new […]

Order an addon for your account Order an addon for your account

If you want to extend the functionalities of your account you can an addon. Another way to extend it is […]

Hosting account options Upgrade/Downgrade Hosting account options Upgrade/Downgrade

If you want to extend your hosting account you can upgrade the options of your account. another way to extend […]

Changing the billing cycle of your account Changing the billing cycle of your account

If you want to edit the billing cycle (for example move your plan from monthly billing to annual billing) but […]

How to upgrade/downgrade How to upgrade/downgrade

With most of our accounts you can order an upgrade/downgrade from the client area. If amongst the upgrade/downgrade options you can’t […]

Add funds to your account Add funds to your account

With SupportHost you can add credit on your account that will be used automatically to pay new invoices. Credit do […]

Update billing details Update billing details

Our systems allows only one billing contact per client. If you want to invoice a service to another contact you […]

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