FTP (File Transfer Protocol) is a protocol to connect to a server to upload and download files.
To connect to the serve using FTP you should use a FTP client, we recommend Filezilla.
Once Filezilla has been downloaded and installed you will see a screen similar to this:
To use our hosting services please use the following data:
Host: your domain name, or the IP of the server as indicated in the activation email
Username: The cPanel username or the username you choose while creating your FTP account
Password: The cPanel password as indicated in the activation email or the password you choose while creating your FTP account
Port: you can leave this field blank or use 21 as the port number
Click on quick connect to connect