From 2010 to today
Every milestone that shaped who we are. 15 years of building, growing, and earning trust — one client at a time.
2010
Founded
7000+
Active clients
4.9/5
Rating
1452
Verified reviews
Our journey
The milestones
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Switch.ch accreditation
We are accredited by Switch.ch and act as a registrar for .ch domains.

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Ntc.it Acquisition
We acquired Netcom (ntc.it), a provider offering hosting services and certified email.
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150,000 tickets
We have successfully resolved 150,000 tickets. Customer satisfaction is our priority.

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ISO 14001 Certification
ISO 14001:2015 Certification confirms that SupportHost has implemented an effective Environmental Management System based on international standards.
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ISO/IEC 27017 and 27018 Certifications
We’ve achieved two certifications:
- ISO/IEC 27017:2015 is a security standard for information security controls in the provision of cloud services.
- ISO/IEC 27018:2025 is a code of practice that focuses on protection of Personally Identifiable Information (PII) in public cloud.
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TantraHost Acquisition
TantraHost was initially founded by Ivan Messina in April 2010, before being sold to third parties in October of the same year. Building on this experience in the hosting industry, Ivan went on to launch SupportHost in December 2010. Now, 15 years later, we have acquired Tantrahost once again and are migrating the sites to our infrastructure.
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Hosting-Linux.it Acquisition
We acquired hosting-linux.it, an Italian company that provided hosting and domain registration services.
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ISO 9001 Certification
ISO 9001:2015 certification confirms that SupportHost adopts a Quality Management System focused on continuous improvement and customer satisfaction.
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ISO/IEC 27001 Certification
We’ve achieved ISO/IEC 27001:2022 Certification. This is the standard for information security management systems (ISMS).
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1,000 TrustPilot reviews
We reached the milestone of 1,000 TrustPilot reviews, with a score of 4.9 out of 5!
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TheXCompany.net Acquisition
We have acquired thexcompany.net, a small Italian provider of hosting and domain registration services.
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Titaniumwp.com and Peconline.it Acquisition
We have acquired titaniumwp.com, an Italian provider of WordPress hosting services, and peconline.it, a provider of certified email services.
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IsolaWeb.it Acquisition
We have acquired IsolaWeb.it, a small Italian hosting provider.
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HostingPartner.it Acquisition
We acquired HostingPartner.it, an Italian provider that was providing hosting and PEC services. We migrated 500+ websites without disruption and 15 VPS from ISPmanager to our insfrastructure.
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Hostctnet and Legalpec acquisition
We have acquired hostctnet.it and legalpec.net, a small Italian provider that sold web hosting and certified email services to clients in Italy and Europe.
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500 TrustPilot reviews
We reached the milestone of 500 TrustPilot reviews, maintaining our score of 4.9 out of 5!
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WebHosting.it acquisition
WebHosting.it has been in the hosting field since 1998. We are proud to have acquired it. We are now starting to migrate their 2000 clients from their servers to ours.
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EURid accreditation
We are now accredited with EURid, enabling us to serve as registrars for .eu domains. In addition, we have developed our own API module for efficient and synchronous management.
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Nic.it accreditation
We are now accredited nic.it registrars. We had to pass a comprehensive exam and we created our own module, to further enhance the management of .it domain names.
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web4web acquisition
We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.
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300 TrustPilot reviews
We reached 300 TrustPilot reviews, with our clients rating our services as ‘Excellent’.
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50,000 tickets
We have successfully addressed 50,000 support tickets to date. Our current operating capacity allows us to effectively resolve approximately 500 tickets per month.

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SupportHost restyling
We did a small restyle to our website, making the website more pleasant to use and see.
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Hualma acquisition
We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.
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New web hosting plans
We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.
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Welio acquisition
We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.
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SupportHost OÜ incorporation
We moved to Estonia in order to make our clients’ lives easier with the new GDPR regulations.

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We moved to SupportHost.com
We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.

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KarmaHost merge
We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.

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New website graphics
Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.
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Our YouTube channel was born
We launched our YouTube channel, with WordPress and web hosting tutorials.
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Playahosting acquisition
We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.
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First 1,000 clients

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First 10,000 tickets
We solved the first 10,000 issues. Many more to come!

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First 100 clients

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First 1,000 tickets
We solved the first 1,000 support queries

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SupportHost was born
The first version of SupportHost is online. The first customers arrive.
Be part of the next chapter
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