fb-pixel
SupportHost italian

From 2010 to today

Every milestone that shaped who we are. 15 years of building, growing, and earning trust — one client at a time.

2010

Founded

7000+

Active clients

4.9/5

Rating

1452

Verified reviews



The milestones

  • Switch.ch accreditation

    We are accredited by Switch.ch and act as a registrar for .ch domains.

    Ch Domain Registration Transfer
  • Ntc.it Acquisition

    We acquired Netcom (ntc.it), a provider offering hosting services and certified email.

    Netcom Acquisition Supporthost
  • 150,000 tickets

    We have successfully resolved 150,000 tickets. Customer satisfaction is our priority.

    Support Ticket
  • ISO 14001 Certification

    ISO 14001:2015 Certification confirms that SupportHost has implemented an effective Environmental Management System based on international standards.

    Iso 14001 Certification 26
  • ISO/IEC 27017 and 27018 Certifications

    We’ve achieved two certifications:

    • ISO/IEC 27017:2015 is a security standard for information security controls in the provision of cloud services.
    • ISO/IEC 27018:2025 is a code of practice that focuses on protection of Personally Identifiable Information (PII) in public cloud.
    Iso 27017 Iso 27018 Supporthost Certificates
  • TantraHost Acquisition

    TantraHost was initially founded by Ivan Messina in April 2010, before being sold to third parties in October of the same year. Building on this experience in the hosting industry, Ivan went on to launch SupportHost in December 2010. Now, 15 years later, we have acquired Tantrahost once again and are migrating the sites to our infrastructure.

    Tantrahost Acquisition
  • Hosting-Linux.it Acquisition

    We acquired hosting-linux.it, an Italian company that provided hosting and domain registration services.

    Hosting Linux It Acquisition
  • ISO 9001 Certification

    ISO 9001:2015 certification confirms that SupportHost adopts a Quality Management System focused on continuous improvement and customer satisfaction.

    Supporthost 9001 Certificate
  • ISO/IEC 27001 Certification

    We’ve achieved ISO/IEC 27001:2022 Certification. This is the standard for information security management systems (ISMS).

    Supporthost 27001 Certificate
  • 1,000 TrustPilot reviews

    We reached the milestone of 1,000 TrustPilot reviews, with a score of 4.9 out of 5!

    1000 Reviews Trustpilot Supporthost
  • TheXCompany.net Acquisition

    We have acquired thexcompany.net, a small Italian provider of hosting and domain registration services.

    Thexcompany Acquisition
  • Titaniumwp.com and Peconline.it Acquisition

    We have acquired titaniumwp.com, an Italian provider of WordPress hosting services, and peconline.it, a provider of certified email services.

    Titaniumwp Peconline Acquisition
  • IsolaWeb.it Acquisition

    We have acquired IsolaWeb.it, a small Italian hosting provider.

    Acquisition Isolaweb
  • HostingPartner.it Acquisition

    We acquired HostingPartner.it, an Italian provider that was providing hosting and PEC services. We migrated 500+ websites without disruption and 15 VPS from ISPmanager to our insfrastructure.

    Acquisition Hotingpartner
  • Hostctnet and Legalpec acquisition

    We have acquired hostctnet.it and legalpec.net, a small Italian provider that sold web hosting and certified email services to clients in Italy and Europe.

    Hostctnet
  • 500 TrustPilot reviews

    We reached the milestone of 500 TrustPilot reviews, maintaining our score of 4.9 out of 5!

    500 Truspitlot Reviews Supporthost
  • WebHosting.it acquisition

    WebHosting.it has been in the hosting field since 1998. We are proud to have acquired it. We are now starting to migrate their 2000 clients from their servers to ours.

    Acquisizione Webhosting It
  • EURid accreditation

    We are now accredited with EURid, enabling us to serve as registrars for .eu domains. In addition, we have developed our own API module for efficient and synchronous management.

    Eur Id
  • Nic.it accreditation

    We are now accredited nic.it registrars. We had to pass a comprehensive exam and we created our own module, to further enhance the management of .it domain names.

    Nic It Registrar
  • web4web acquisition

    We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.

    Web4web Acquisition
  • 300 TrustPilot reviews

    We reached 300 TrustPilot reviews, with our clients rating our services as ‘Excellent’.

    300 Reviews On Trustpilot
  • 50,000 tickets

    We have successfully addressed 50,000 support tickets to date. Our current operating capacity allows us to effectively resolve approximately 500 tickets per month.

    Support Ticket
  • SupportHost restyling

    We did a small restyle to our website, making the website more pleasant to use and see.

    Restyle Supporthost
  • Hualma acquisition

    We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.

    Hualma Acquisition
  • New web hosting plans

    We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.

    New Supporthost Plans
  • Welio acquisition

    We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.

    Welio Acquisition
  • SupportHost OÜ incorporation

    We moved to Estonia in order to make our clients’ lives easier with the new GDPR regulations.

    Supporthost Ou Incorporation
  • We moved to SupportHost.com

    We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.

    Supporthost.com
  • KarmaHost merge

    We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.

    Karmahost
  • New website graphics

    Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.

    Last Graphics
  • Our YouTube channel was born

    We launched our YouTube channel, with WordPress and web hosting tutorials.

    Subscribe

    Supporthost Youtube Channel
  • Playahosting acquisition

    We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.

    Playahosting Acquisition
  • First 1,000 clients

    Collaboration
  • First 10,000 tickets

    We solved the first 10,000 issues. Many more to come!

    Support Ticket
  • First 100 clients

    Collaboration
  • First 1,000 tickets

    We solved the first 1,000 support queries

    Support Ticket
  • SupportHost was born

    The first version of SupportHost is online. The first customers arrive.

    Supporthost Online

Be part of the next chapter

Join 7000+ clients who trust SupportHost. Start with a free 14-day trial.