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Cannot connect to database

September 2, 2016 / Published in:  from Ivan Messina
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You get this error in one of these cases:

  • The database username you’re using is incorrect
  • The database password you’re using is wrong
  • The database name is incorrect
  • The database hostname is wrong (you should use localhost)
  • MySQL is momentary not available

The first thing to do is to check if database login data are correct and try again. If you don’t solve that way and the problem is longer than 5 minutes contact our support.

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