We provide some paid services to our clients, and the prices are listed here.
For this type of operation, we will proceed within 48 hours. If there is a need to do it at a specific time, the operation scheduling has an additional cost of 50€. If the operation is requested during the weekend (Saturday and Sunday), on public holidays, or outside office hours (09:00-18:00 CET), we will also charge a fee of 100€ per hour, with a minimum of 1 hour.
Domains
Service
Price
Change the main domain name of the plan (you will lose the right to the free domain)
15€
Domain name change, domain data change
15€
Changes to the DNS or nameservers of a domain, domain push (or other manual changes)
15€
Domain DNSSEC activation
25€
Transfers
Service
Price
Website Transfer – The transfer is free for all plans with annual payment or higher period, if done in the first 7 days from the date of purchase (The manual transfer includes the transfer of only one database, and only one website per transfer)
50€
Addon domain splitting
50€
Merge of multiple accounts into one as addon domains (includes one database, does not include email transfer. For each account being merged, the original account is not counted)
50€
WordPress domain change
30€
Other CMS domain change
50€
Manual email transfer (up to 5 email accounts, only with standard IMAP access)
15€
Manual email transfer (up to 10 email accounts, only with standard IMAP access).
25€
Change of ownership of a service within the client area (up to a maximum of 6 services per request)
10€
Certified email
Service
Price
Certified email migration up to 1 GB (1 address).
100€
Certified email migration From 2 to 5 GB (1 address).
200€
Expired Certified email restore
30€
Change Certified email owner
30€
Backup and restore
Service
Price
Restoration of a backup on shared hosting, reseller, or semi-dedicated hosting (the client can do it autonomously from our hosting panel for free)
30€
Restoration of a backup on a dedicated server (if the client has disaster recovery, they can do it autonomously from our hosting panel for free)
100€
Hosting plan recovery (if your account has been terminated, in some cases it can be recovered from an automatic backup). For reseller hosting, this price is for account recovered
50€
Suspended dedicated service re-activation
30€
Manual interventions
Service
Price
Resolution of issues not related to server functionality, i.e., issues related to third-party software. A quote will be sent first, and consent will be requested to issue an invoice.
