SupportHost’s history
SupportHost was born in 2010. Many important events happened since then!
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HostingPartner.it Acquisition
We acquired HostingPartner.it, an Italian provider that was providing hosting and PEC services. We migrated 500+ websites without disruption and 15 VPS from ISPmanager to our insfrastructure.
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Hostctnet and Legalpec acquisition
We have acquired hostctnet.it and legalpec.net, a small Italian provider that sold web hosting and certified email services to clients in Italy and Europe.
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500 TrustPilot reviews
We reached the milestone of 500 TrustPilot reviews, maintaining our score of 4.9 out of 5!
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WebHosting.it acquisition
WebHosting.it has been in the hosting field since 1998. We are proud to have acquired it. We are now starting to migrate their 2000 clients from their servers to ours.
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EURid accreditation
We are now accredited with EURid, enabling us to serve as registrars for .eu domains. In addition, we have developed our own API module for efficient and synchronous management.
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Nic.it accreditation
We are now accredited nic.it registrars. We had to pass a comprehensive exam and we created our own module, to further enhance the management of .it domain names.
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web4web acquisition
We acquired web4web.it, an italian low-cost hosting brand with 650 active clients and 1050 hosting accounts. We moved all clients from DirectAdmin to cPanel.
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300 TrustPilot reviews
We reached 300 TrustPilot reviews, with our clients rating our services as ‘Excellent’.
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50.000 tickets
We have successfully addressed 50,000 support tickets to date. Our current operating capacity allows us to effectively resolve approximately 500 tickets per month.
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SupportHost restyling
We did a small restyle to our website, making the website more pleasant to use and see.
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Hualma acquisition
We acquired hualma.it, a low-cost web hosting company in Italy with about 150 clients. We moved all clients from Plesk to cPanel without any downtime.
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New web hosting plans
We launched our new web hosting plans, with more resources. Instead of raising prices, we decided to raise the resources available for our hosting plans. Not only space and bandwidthm but also RAM, CPU and the likes.
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Welio acquisition
We acquired Welio.it, a web hosting business with about 200 clients. We moved all of them in a 3 weeks span, with no downtime for clients.
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SupportHost OÜ incorporation
We moved to Estonia in order to make our clients’ lives easier with the new GDPR regulations.
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We moved to SupportHost.com
We bought the premium SupportHost.com domain and merged SupportHost.it and SupportHost.net under the same domain name.
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KarmaHost merge
We merged KarmaHost clients into SupportHost. Karmahost was a low-cost brand of the same business.
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New website graphics
Latest website graphics, using a themeforest theme. We will soon do a remake using the same graphics but using oxygen builder.
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Our YouTube channel was born
We launched our YouTube channel, with WordPress and web hosting tutorials.
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Playahosting acquisition
We acquired PlayaHosting, an italian business with about 100 active clients. We moved all clients in 2 weeks.
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First 1000 clients
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First 10.000 tickets
We solved the first 10.000 issues. Many more to come!
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First 100 clients
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First 1000 tickets
We solved the first 1000 support queries
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SupportHost was born
The first version of SupportHost is online. The first customers arrive.