Use the code “loveday25” for a 33% discount on Shared hosting, Litespeed hosting, SemiDedicated hosting, reseller hosting and CMS hosting (Magento excluded).
Note: The website transfer is free only with the purchase of an annual plan, and only for the main domain, and only if you fill out this form within 7 days from the date of purchase.
Domain
Your domain (domain only, ex: domain.com) I used the correct auth code during order —Please choose an option—YesNoNot needed
Auth code
I accept that SupportHost can only transfer WordPress, Joomla, PrestaShop, Drupal, and Magento. Only one CMS per transfer.
Access data
Do you need to transfer your website? —Please choose an option—YesNo
Which hosting provider is your website currently on? —Please choose an option—SiteGroundArubaGoDaddyOther provider
We will not transfer your website, you can proceed to the next step.
You need to add our email address [email protected] as a collaborator, please check this guide
Once done you can proceed to the next step.
I have a WordPress website
to migrate a website from Aruba we need to access your account on aruba.it.
Username Password I have a WordPress website
You need to add our email [email protected] as a delegated account, please check this tutorial
Clientarea url for the old provider Clientarea username for the old provider Clientarea password for the old provider
Your provider has a control panel? —Please choose an option—YesNo, but I can provide FTP accessNo, you do not need any other access data
Please make sure you have 2 factor authentication disabled.
Control panel url for the old provider (cPanel, Plesk, directAdmin) Control panel username for the old provider (cPanel, Plesk, directAdmin) Control panel password for the old provider (cPanel, Plesk, directAdmin)
FTP hostname FTP username FTP password
To be 100% on the safe side, please give us the WordPress admin access, in case we find it necessary.
Username Password Login url (Only useful if you modified the default login url)
Email transfer
Do you need us to transfer your emails? —Please choose an option—Yes, IMAP emailNoNo, I use an external service
Email: Password:
Add email Remove
IMAP server(Only fill this if the email server is different from mail.dominio.com, you can leave this field empty)
Sending us the email passwords you authorize us to send you an invoice for the email transfer service (if you already paid the service during the order, we won’t send a duplicate invoice).
Please tell us which email proider you are using and the MX, SPF and DKIM records. This way we will be able to set everything correctly before your domain completes the transfer.
Certified email transfer
Do you need to transfer a certified email? —Please choose an option—YesNo
Service available only for Certified email linked to your domain, for a single mailbox having a maximum size of 1GB. The PEC transfer service has a cost of €100. For a few days, your PEC mailbox will not be accessible.
Email:
Password:
It will be necessary to perform some operations, and we will guide you step by step via ticket for the transfer of your Certified email.
Additional notes
Do you want to provide additional information that may be useful to us?
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