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Website and email transfer

Note: The website transfer is free only with the purchase of an annual plan, and only for the main domain, and only if you fill out this form within 7 days from the date of purchase.

    Domain


    Access data

    We will not transfer your website, you can proceed to the next step.

    You need to add our email address access@supporthost.com as a collaborator, please check this guide

    Once done you can proceed to the next step.

    to migrate a website from Aruba we need to access your account on aruba.it.



    You need to add our email access@supporthost.com as a delegated account, please check this tutorial

    Once done you can proceed to the next step.



    Please make sure you have 2 factor authentication disabled.





    To be 100% on the safe side, please give us the WordPress admin access, in case we find it necessary.



    Email transfer


    Sending us the email passwords you authorize us to send you an invoice for the email transfer service (if you already paid the service during the order, we won’t send a duplicate invoice).


    Please tell us which email proider you are using and the MX, SPF and DKIM records. This way we will be able to set everything correctly before your domain completes the transfer.

    Certified email transfer

    Service available only for Certified email linked to your domain, for a single mailbox having a maximum size of 1GB. The PEC transfer service has a cost of €100. For a few days, your PEC mailbox will not be accessible.

    It will be necessary to perform some operations, and we will guide you step by step via ticket for the transfer of your Certified email.

    Additional notes