Website and email transfer

Note: The website transfer is free only with the purchase of an annual plan, and only for the main domain, and only if you fill out this form within 7 days from the date of purchase.

Domain

Your domain (domain only, ex: domain.com)

I used the correct auth code during order

Auth code

I accept that SupportHost can only transfer WordPress, Joomla, PrestaShop, Drupal, and Magento. Only one installation per transfer.

Access data

Do you need to transfer your website?

Which hosting provider is your website currently on?

We will not transfer your website, you can proceed to the next step.

You need to add our email address access@supporthost.com as a collaborator, please check this guide

Once done you can proceed to the next step.

I have a WordPress website

to migrate a website from Aruba we need to access your account on aruba.it.

Username

Password

I have a WordPress website

You need to add our email access@supporthost.com as a delegated account, please check this tutorial

Once done you can proceed to the next step.

I have a WordPress website

Clientarea url for the old provider

Clientarea username for the old provider

Clientarea password for the old provider

Your provider has a control panel?

Please make sure you have 2 factor authentication disabled.

I have a WordPress website

Control panel url for the old provider (cPanel, Plesk, directAdmin)

Control panel username for the old provider (cPanel, Plesk, directAdmin)

Control panel password for the old provider (cPanel, Plesk, directAdmin)

FTP hostname

FTP username

FTP password

To be 100% on the safe side, please give us the WordPress admin access, in case we find it necessary.

Username

Password

Login url (Only useful if you modified the default login url)

Email transfer

Do you need us to transfer your emails?

Email:

Password:

IMAP server(Only fill this if the email server is different from mail.dominio.com, you can leave this field empty)

Sending us the email passwords you authorize us to send you an invoice for the email transfer service (if you already paid the service during the order, we won’t send a duplicate invoice).

Please tell us which email proider you are using and the MX, SPF and DKIM records. This way we will be able to set everything correctly before your domain completes the transfer.

Certified email transfer

Do you need to transfer a certified email?

Service available only for Certified email linked to your domain, for a single mailbox having a maximum size of 1GB. The PEC transfer service has a cost of €100. For a few days, your PEC mailbox will not be accessible.

Email:

Password:

It will be necessary to perform some operations, and we will guide you step by step via ticket for the transfer of your Certified email.

Additional notes

Do you want to provide additional information that may be useful to us?

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