Is your provider no longer satisfying you and as a result are you looking for an alternative to IONOS? Today you can finally say that you’ve found it.
Our solutions for shared hosting and WordPress hosting are not only cheaper than those offered by IONOS, but they also have an extra edge. For example, in all plans, you will get unlimited email and database accounts plus staging included.
If you are also among the users who have had problems with IONOS service termination or are tired of having to find a solution to problems without the help of their support service, you can say goodbye to all these inconveniences.
Let’s look at all the reasons why SupportHost is a better choice for your project.
Table of Contents
Resource management
With SupportHost’s shared plans you will always know exactly what you are paying for. Just look at the plan pages to see the resources associated with each account neatly put in a table. If your site grows in the future and you need more resources, you can easily upgrade to a higher plan.
We limit the number of accounts within the servers on which we host shared accounts and monitor resource utilization. In this way, we can provide an excellent service to each user.
A certain number of resources is associated with each account. If the limits are exceeded, the account is suspended temporarily, so the server is never overloaded and any disruption is avoided.
PHP versions
With IONOS you will be able to select the PHP version you are using and change it only to the latest ones available, which currently are: 8.0, 8.1 and 8.2. To be able to choose between multiple versions and use an older version, you will have to activate a paid service called “PHP Extended Support”.
With all SupportHost plans you can change the PHP version directly from cPanel. In most cases, you will want to use the latest PHP version, which you will always find available with our services.
If for development or testing needs you need to use an older version you can set it up independently and without having to pay any extra cost. The versions you find available on SupportHost plans are the following: 4.4 / 5.1 / 5.2 / 5.3 / 5.4 / 5.5 / 5.6 / 7.0 / 7.1 / 7.2 / 7.3 / 7.4 / 8.0 / 8.1 / 8.2 / 8.3
Staging
IONOS web hosting plans do not include staging. This feature is only available with “Deploy Now” packages for development.
At SupportHost, we have chosen to include advanced features in all plans. This means that even with shared plans you will have the ability to create the site staging.
A staging environment can be useful to you on several occasions, for example, if you want to test site updates or compatibility with a newer PHP version. All these delicate operations can be done in an environment created just for testing, instead of making them directly on the live site and risking making mistakes.
The system is quite simple, and after testing and making sure there are no problems, you can make the changes with one click from the staging site to the live site.
Backup
When you have a site or application on the web, it is important to make sure your data is safe. To help you, SupportHost provides you with an automatic backup service that is included with all plans.
With all plans you will have daily backups of the entire account (files and databases) and can restore previous copies independently. For our dedicated solutions we keep backups of the last 7 days. With all other plans such as shared hosting and CMS plans you will have backups of the last 30 days.
IONOS web hosting plans include automatic daily backups, but in their case you will only be able to restore copies from the last 6 days. A backup service is not included in IONOS VPS plans.
Control panel and other advanced options
If you are looking for a hosting service that lives up to your expectations, SupportHost is the best alternative to IONOS.
With all plans, you will have SSH access and advanced tools to manage your account including the ability to use Git, create cron jobs and edit configuration files such as php.ini and .htaccess.
Git and SSH connection are included with IONOS, but you won’t get all the features you can find from SupportHost.
As we said before, IONOS plans do not include staging, the choice of PHP versions is limited. Also, with IONOS you will have access to a proprietary panel that has fewer features than cPanel.
At SupportHost, we have included cPanel in all plans precisely because it is one of the most comprehensive and easy-to-use panels.
Hosting features: SupportHost and IONOS compared
Let us look at the web hosting offerings of the two providers to see the differences between SupportHost and IONOS.
With IONOS you can choose from three web hosting plans:
- Essential – indicated for only one site;
- Business – for more complex projects;
- Expert – recommended for multiple sites.
It is not stated whether additional domains can be added to the Essential and Business plans. With SupportHost you have a wider choice of solutions.
You can choose one of the four shared hosting plans with increasing resources. For each plan you will see the estimated monthly visits so you can get an abstract idea of the traffic your site will support.
If you need a multi-domain plan you can see our offer on semi-dedicated hosting.
In all cases, you will know exactly what you are buying because you will see the resources listed on the plan page.
In this table we have compared the entry level plans of SupportHost and IONOS.
| Features | Shared 1 (SupportHost) | Essential (IONOS) |
|---|---|---|
| Regular price | 34€ per year | 48€ per year |
| Monthly visits | 10,000 Visits | Not indicated |
| Web space | 15GB SSD | 50GB SSD |
| Sites hosted | 1 | 1 |
| Monthly traffic | Unlimited | Unlimited |
| Free Domain | Included only for the first year | |
| Hosting features | ||
| Account email | Unlimited | 1 |
| Database MySQL | Unlimited | 5 |
| Max database size | No limits | 2GB |
| Subdomains | Unlimited | 10,000 |
| Account FTP | Unlimited | Unlimited |
| cPanel | ||
| Free SSL Certificate | ||
| PHP version of your choice | ||
| Caratteristiche avanzate | ||
| Staging | ||
| GIT | ||
| SSH connection | ||
| Free automatic backups for 30 days | ||
| Free secondary MX | ||
| WP-CLI | ||
| Uptime | 99.9% | Unspecified |
| Antivirus and Antispam (email) | ||
| Resources allocated for account | ||
| Inodes | No limits | 262.144 |
| Maximum mailbox size | No limits | 2GB |
Here are some reasons why SupportHost is the best alternative to IONOS:
- With our web hosting plans you get the domain included forever, not just for the first year but forever;
- you can create databases with no limits or restrictions on the space allocated to each database;
- you can create as many email accounts as you want and have no limit on the size of email accounts;
- You will have unlimited subdomains;
- you will be able to use cPanel which is the most user-friendly hosting panel;
- you can set the PHP version yourself without restrictions, whereas with IONOS you will have to pay extra to have all versions available;
- you can create a staging of the site with one click.
Alternative to IONOS for WordPress hosting
If you want to create a WordPress site, SupportHost’s solutions will give you the best performance.
We have 4 WordPress plans that you can choose by estimated visits or by resources. As always, you will find all resources in plain text in the plan tables.
If you are in doubt you can start with the plan with fewer resources and then upgrade later on. When you upgrade from one plan to the other you will only have to pay the difference between the two plans and you will not lose the period you have already signed up for.
To help you understand why SupportHost is the best alternative to IONOS, we’ve compared the plans.
| Features | WordPress 1 (SupportHost) | Start (IONOS) |
|---|---|---|
| Regular price | 34€ per year | 48€ per year |
| Monthly visits | 10,000 Visits | 10,000 |
| Web space | 15GB SSD | 25GB SSD |
| Sites hosted | 1 | 1 |
| Monthly traffic | Unlimited | Unlimited |
| Free Domain | Included only for the first year | |
| Hosting features | ||
| Account email | Unlimited | 1 |
| Database | Unlimited MySQL Databases | 1 MariaDB database |
| Max database size | No limits | 2GB |
| Subdomains | Unlimited | 10,000 |
| Account FTP | Unlimited | Unlimited |
| cPanel | ||
| Free SSL Certificate | ||
| PHP version of your choice | ||
| Advanced features | ||
| Staging | ||
| GIT | ||
| SSH connection | ||
| Free automatic backups for 30 days | ||
| Free secondary MX | ||
| WP-CLI | ||
| Uptime | 99.9% | 99,98% |
| Antivirus and Antispam (email) | ||
| Resources allocated per account | ||
| Inodes | No limits | Unspecified |
| Maximum mailbox size | No limits | 2GB |
Not only are SupportHost’s solutions cheaper, but they also include advanced features such as:
- customizable PHP version;
- databases and unlimited email;
- backup for the last 30 days;
- Free domain forever.
Compare cloud VPS plans
Cloud VPS plans are the ideal solution for those who need more resources and special configurations.
When the performance of a shared and semi-dedicated plan is no longer enough, but you don’t need to buy a dedicated server, that’s when cloud VPS plans are the answer.
At SupportHost we offer two levels of management:
- our managed plans are the ideal choice for those who do not want to worry about server management.
- unmanaged plans are suitable for people who know how to manage the server and want root access.
With IONOS you can only find unmanaged solutions.
In this table, we have compared the plans Unmanaged cloud VPS from SupportHost and IONOS to give you an idea of the prices and features included.
| Features | Cloud 0 UnManaged (SupportHost) | VPS M (IONOS) |
|---|---|---|
| Regular monthly price | 15.99 € | 5€ |
| RAM | 2 GB | 2 GB |
| CPU | 2 vCPU | 2 vCPU |
| Disk space | 40 GB | 80 GB |
| Traffic | 20 TB | Unlimited |
| Bandwidth | 1 Gbit/s | 400 Mbit/s |
| Dedicated IP | 1 | 1 |
| Backup | ||
| Access type | root | root |
| Free Domain |
At first glance, the services on IONOS may seem cheaper, but there are important differences between the two providers:
- SupportHost’s cloud VPS plans have higher bandwidth.
- With SupportHost you get backups of the last 7 days of your account, while with IONOS you have to purchase the service separately.
- Purchasing a SupportHost cloud VPS plan for one year will get you the domain free for the first year.
Free migration
IONOS does not offer migrations, which means you will have to transfer the site yourself.
If you already have a site and want to change hosting, you can trust SupportHost with the whole procedure. We transfer sites from other providers to our servers daily.
Unlike other providers who do not offer site migration support, at SupportHost, we will take care of moving your site for free.
Support
At SupportHost you will find a team of technicians ready to respond to your every request. Our customer service is available 24 hours a day. Communications are carried out via tickets, so our operators can see the history of conversations and help you as quickly as possible.
We respond to 90% of requests within an hour, and in any case you will have guaranteed support within 8 business hours. We are the only provider to offer a response time guarantee and if we fail to meet this promise, you will be entitled to a refund on the service you purchased.
With SupportHost you can count on assistance in Italian and English.
Free trial
Among users who have had problems with cancellation and those who have encountered poor support from IONOS, the reviews and opinions are quite mixed.
The most common issue was “charges after IONOS cancellation.” According to one response to a review, the provider relies on a debt collection company to which paperwork is automatically sent for unpaid bills. However, the problems experienced by users stem precisely from their difficulty in canceling the service.
If you think it’s time to leave IONOS, you can switch to SupportHost without any problems. With SupportHost you won’t have any complicated contracts. When your plan is about to expire, you will be notified and you can decide whether to renew it or request termination.
Before you activate a plan, you have the chance to start with a free plan. Just sign up and you can test most of our services for 14 days. Try our services for free and see if they are the right fit for you.
Affiliation
SupportHost offers you an affiliate program to earn passive income by promoting our services.
You can choose to receive recurring commissions equal to 15% of the cost of services or receive a one-time commission of 40%. With our dedicated services you will receive fixed commissions.
You can find out all the details of our affiliation and join now even without being our customer.
IONOS offers an affiliate program, but does not clearly state commissions on the site.
SupportHost vs. IONOS: at a glance
Here is a brief summary of the features we compared in this article.
| SupportHost | IONOS |
|---|---|
| You will know what the price of the plans is right away because it does not change at renewal! | Plans are shown with an initial discount, you need to check what the regular price is at renewal. |
| If you register or transfer the domain, you will have it included in the cost of the plan forever. For dedicated solutions it is included only for the first year. | You have the domain included in the price for one year with shared plans and WordPress, whereas with cloud plans it is not included. |
| You can change the PHP version without restriction. | Only a few PHP versions are available. To get all of them you have to purchase an additional service. |
| All our plans include staging. | Web hosting plans do not include staging. |
| You have automatic daily backups included. We keep the 7 most recent copies with VPS plans and the last 30 with other plans. | Backups are maintained for 6 days. VPS plans do not provide backup service. |
| You have cPanel in all our servers. It is intuitive and easy to use. | IONOS does not allow you to use cPanel, but you will have a proprietary panel. |
| Even with the cheapest plans, you will always have unlimited email accounts, databases, subdomains and FTP accounts. | Shared plans have limited databases and email accounts. With the cheapest plan you only have 1 email account and 5 databases included. |
| You can try our services for 14 days and with no strings attached. | You cannot try plans for free before you buy them. |
| There are no complicated contracts, you have a 30-day withdrawal guarantee, and it is easy to cancel. | Several users have had problems with cancellation due to subsequent charges. |
Switch to SupportHost
This comparison is proof that SupportHost is one of the best alternatives to IONOS. If you are looking for a reliable hosting partner with proactive support that’s always ready to extend a helping hand, you can give our services a try now.
Activate a free plan and find out if it meets your needs.
It couldn’t get easier than this.
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